Case Manager

Northeast Family Services•Claremont, NH

4d•$50,000

About The Position

Northeast Family Services is hiring Case Managers throughout New Hampshire to support children, youth, and families through in-home and community-based services. Reporting to the Clinical Supervisor and working with the clinical team, the Case Manager serves as a liaison among the treatment team, clients, families, and collateral service providers. The role includes coordinating services with DCYF, supporting families, documenting care, and helping ensure children’s safety and well-being. Early-evening availability and a flexible schedule are required to meet client needs. The position includes an on-call rotation and transportation of clients.

Requirements

Bachelor’s degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver’s license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer cannot sponsor or take over sponsorship of an employment visa at this time.
Access to high-speed, secure internet.
Flexible availability, including early evenings, to accommodate client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting is preferred.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Collaborate with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
Develop and collaborate on treatment plans with measurable, attainable goals in partnership with families and DCYF.
Complete service-delivery documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation to children, adults, and families in home and community-based settings.
Provide parent coaching and support, including effective parenting strategies and guidance on children’s healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce supervised visitation expectations identified by DCYF to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as needed.
Participate in an on-call rotation and respond by phone to support families as needed.
Document clinical contacts and other required documentation in the Electronic Health System.
Perform other duties as assigned.