Case Manager (Bilingual Spanish)

Morrison Child and Family Services•Portland, OR

2d•$27 - $29•Hybrid

About The Position

The Case Manager is responsible for assessing the needs of unaccompanied children in care, developing Individual Service Plans, screening for human trafficking concerns, facilitating the safe and timely release or discharge of children and youth, and documenting the provision of services in the case files. Morrison Child and Family Services is a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care: Nonviolence, Emotional Intelligence, Social Learning, Democracy, Open Communication, Social Responsibility, and Growth and Change.

Requirements

Bachelor’s degree in the behavioral sciences, human services or social services fields.
Bi-lingual in Spanish and English, written, read and verbal. Must clear a language proficiency test for Spanish.
Attained age 21 years or older before first day of employment in position (ORR)
We consider education, training, experience and demonstrated skills. This position requires ORR approval; exceptions to the minimum qualifications require ORR’s explicit written approval prior to hire and ORR may require supervision plans and additional training.
Communicate clearly and effectively, orally and in writing in English
Applicable federal and state laws
Administer policies, procedures and programs
Interpret information, utilize critical thinking and explain concepts to others
Maintain effective working relationships with agency employees at all levels and the general public
Define and resolve moderately complex problems
Able to work shift hours and days, as assigned. Position may require work outside of usual work hours on occasion.
Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management.
Proof of Vaccination (MMR, Varicella, DTap & Influenza annually)
Current CPR and Standard First Aid required
40 hours of required training per year

Nice To Haves

ORR experience
Knowledge of Federal, State and agency regulations.
Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.
May escort youth by airplane
Position may require working at multiple ORR Program sites.

Responsibilities

Oversees all aspects of the UAC case
Maintain case file documentation in accordance with ORR requirements.
Maintain confidentiality when gathering, documenting, consulting or consolidating information necessary for the case management assessment and the plan of care.
Maintain regular contact with each UC, UC’s family when possible, and established service providers to communicate case planning and progress.
Provides client services as needed, including but not limited to making medical appointments, finding resources, etc…
Gather historical and current data relative to completion of a comprehensive case management assessment including, but not limited to, school records, medical records, mental health treatment, legal status and court involvement, social and family strengths and needs, support systems, and specific cultural issues.
Presents case to federal stakeholders in weekly Case Staffing Meetings
Participate in team meetings, staff in-service training and department meetings.
Carries a case load of 8 clients, varying on program census.
Completes Signification Incident Reports (SIRs), per federal policy requirements.
Conducts internal chart reviews to monitor documentation compliance.
Completes, timely and accurate timesheets and other personnel/administrative records as required.
Other duties as assigned.
Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.