Case Manager - Fatherhood Program

Talbert House•Cincinnati, OH

12h•$18 - $22•Hybrid

About The Position

This position is responsible for the full client care cycle, including assessing, planning, implementing, monitoring, and evaluating actions required to meet clients’ health and human services needs. The role involves coordinating and providing safe, timely, effective, efficient, equitable, and client-centered care under minimal supervision. A significant portion of the role may involve prevention services, including education, information dissemination, participation in Positive Behavioral Interventions and Supports (PBIS) efforts, collaboration with community partners, screening for needs, and encouraging positive activities. The Case Manager must also complete all required agency, accrediting body, and funder training.

Requirements

Ability to learn case management principles, healthcare management and reimbursement requirements.
Excellent organizational and time management skills.
Effective verbal and written communication skills.
Ability to relate to and interact with a wide variety of people.
Advanced level problem solving skills and ability to multi-task while prioritizing.
Ability to utilize technology including electronic service documentation system.
Basic computer skills with ability to navigate Microsoft applications including but not limited to Word, Outlook, Excel, Teams. and Power Point.
High School Diploma or GED required.
Must possess or be eligible to obtain any required certifications or credentials in accordance with Ohio Medicaid and agency requirements.
Valid driver's license, reliable transportation, and proof of insurance required.

Nice To Haves

Associate's degree in Human Services, Social Work, Psychology, Sociology, Criminal Justice, or a related field preferred.
Bachelor's degree in Social Work or a related behavioral health field preferred.

Responsibilities

Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered.
Maintain caseload and utilization by maintaining regular contact with clients to monitor and assess progress.
Handle case assignments, draft service plans, review case progress and determine case closure for review and/or in consult with supervisor.
Deliver on-going services to clients which may include crisis intervention, advocacy, medication monitoring, transportation assistance, financial budgeting, housing assistance, and referral and linkage to community resources as needed.
Assist in helping clients achieve wellness and autonomy through supportive counseling and facilitating multiple care aspects (care coordination, information sharing, etc.).
Develop and/or implement individualized client treatment or service plans and ensures compliance with applicable standards and agency policies.
Document all clinical activities to meet specific program, funder and credentialing entity criteria timely and with accuracy.
Participate in treatment team and assists in making recommendations for client status changes.
Provide client education and facilitate group curriculum in accordance with program requirements.
Adhere to professional standards as outlined by protocols, rules and regulations.
Provide group and individual educational services on Mental, Emotional, and Behavioral (MEB) health, Social-Emotional Learning (SEL), coping skills, and related topics to students, families, educators, and community members.
Share information and resources regarding MEB health issues through school, family, and community events.
Participate in Positive Behavioral Interventions and Supports (PBIS) efforts and collaborate with community coalitions to support prevention-focused policies and practices.
Collaborate with schools, community partners, and other agencies to coordinate and support prevention initiatives and services.
Screen for student, family, and community needs and connect individuals with appropriate services and resources.
Encourage participation in positive activities that strengthen protective factors, reduce risk-taking behaviors, and promote healthy attachment to families, schools, peers, and communities.
Complete agency, accrediting body, and funder required training.
Other duties as assigned.