CASE MANAGER

Natsu Healthcare•Tooele, UT
•$0 - $23•Hybrid

About The Position

This position will be a floater between the behavioral health programs. The Case Manager is responsible for coordinating, monitoring, and supporting clients throughout their treatment experience at Nat-Su Healthcare. This role ensures continuity of care, compliance with program and court requirements, and progress toward individualized goals. The Case Manager serves as a liaison between clients, clinical staff, program leadership, and external stakeholders while maintaining professional, ethical, and regulatory standards.

Requirements

  • High School Diploma or equivalent preferred.
  • 6 months of Behavioral Health or Human Services experience.
  • Ability to follow instructions, policies, and confidentiality requirements.
  • Ability to work respectfully and professionally in a behavioral health or residential care setting.
  • Strong attention to detail, dependability, and ability to work in a fast-paced environment
  • Strong teamwork and collaboration skills
  • Effective time management and task prioritization
  • Reliable and consistent attendance
  • Clear and professional communication

Nice To Haves

  • Case Manager Certification preferred.

Responsibilities

  • Serve as the primary case management contact for assigned clients.
  • Monitor client compliance with treatment expectations, court requirements, and program guidelines.
  • Assist clients with developing goals and meeting session expectations.
  • Support clients in identifying and addressing barriers to treatment, stability, and successful program completion.
  • Attend Program Staff meetings and weekly Clinical meetings.
  • Attend Monthly AP&P meetings.
  • Attend Monthly Case Management meetings.
  • Attend All-Staff meetings once per month, in person when possible.
  • Welcome clients to Nat-Healthcare
  • Complete all intake paperwork not completed by Admissions
  • Complete all Case Management Assessments and intake check list.
  • Schedule weekly case management meetings.
  • Maintain accurate documentation in the EHR.
  • Complete required court and referral documentation.
  • Report non-compliance and incidents.
  • Complete documentation within 24 hours.
  • Coordinate medical, dental, court, and community appointments.
  • Support Transportation planning.
  • Provide community resource referrals.
  • Additional duties may be assigned.

Benefits

  • 401K
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Paid Time Off
  • Accidental Insurance
  • Critical Illness Insurance
  • 14 Paid Holidays
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