Case Manager

Xiente•Philadelphia, PA

1h•$40,000 - $43,888•Onsite

About The Position

Xiente is seeking compassionate, motivated, and community-focused Case Managers to provide direct support to individuals and families. We are currently seeking both bilingual and English-speaking candidates. Bilingual candidates, particularly those who can effectively communicate with participants in both English and Spanish, are strongly encouraged to apply. As a Case Manager, you will play an important role in helping participants identify and overcome barriers, connect with valuable community resources, and work toward greater stability and self-sufficiency.

Requirements

Bachelor’s degree in Social Work, Human Services, Psychology, Sociology, Counseling, or a related field preferred.
Minimum of one year of experience in case management, social services, workforce development, behavioral health, community services, or a related field.
Strong written and verbal communication skills.
Excellent organizational and time-management skills.
Proficiency with Microsoft Office and electronic documentation systems.
Ability to work independently and manage multiple priorities effectively.

Nice To Haves

Experience working with diverse populations and community-based programs preferred.
Bilingual English/Spanish skills are highly valued, but we also welcome qualified English-speaking candidates.
Is passionate about helping individuals and families succeed.
Has strong communication, advocacy, and problem-solving skills.
Can establish trust and maintain professional relationships with participants.
Is resourceful and knowledgeable about connecting individuals with services and support.
Is organized, dependable, and committed to accurate documentation.
Approaches participants with compassion, professionalism, and respect.
Is committed to making a meaningful difference in the community.

Responsibilities

Conduct participant intakes and comprehensive needs assessments.
Develop and maintain individualized service plans based on participant needs and goals.
Connect participants with appropriate community resources and services.
Coordinate referrals and follow up to ensure participants receive needed support.
Monitor participant progress and provide ongoing case management.
Maintain accurate and timely case notes, reports, and program documentation.
Collaborate with Xiente staff, community organizations, and external partners.
Advocate for participants and assist them in navigating challenges and barriers.
Support participants in achieving personal, educational, employment, and self-sufficiency goals.
Participate in required meetings, trainings, and program activities.