Case Manager - Hope Team

Family & Children's Services•Tulsa, OK

12h

About The Position

The Case Manager works with high-risk adults diagnosed with severe mental illness and/or co-occurring disorders. The role provides individualized services addressing needs such as income and benefits, insurance, housing, vocational or educational goals, transportation, food and clothing, activities of daily living, substance use education and referrals, informal supports and leisure activities, crisis assessment and safety planning, and referrals to legal services. The Case Manager educates clients individually or in groups on topics including money management, symptom education and reduction, interpersonal relationships, maintaining a household, and smoking cessation. The role provides crisis intervention and management as needed, with services ranging from monthly to weekly contact. Services may be delivered in person or through telehealth. The Case Manager meets clients according to their current symptoms and treatment preferences, gathers and completes required CCBHC data metrics, and performs duties included in the primary Case Manager core job description. The position operates within Family & Children’s Services’ Certified Community Behavioral Health Clinic model, using a multidisciplinary, team-based approach and coordinated whole-person care for adults and children with complex mental health and substance use challenges. The role is classified as safety-sensitive under the Oklahoma Medical Marijuana and Patient Protection Act and is subject to the organization’s Drug Free Workplace Policy.

Requirements

Bachelor’s degree in a social sciences field; degrees in Criminal Justice or Education may be considered.
Hold Case Management II certification or obtain it by taking the first available Case Management Certification course provided by ODMHSAS after hire.
Strong commitment to each person served’s right and ability to live in a normal community residence and access helpful, adequate, competent, and continuous supports and services.
Ability to establish supportive, trusting relationships with people with mental illnesses and/or substance abuse issues.
Respect for client rights and personal preferences in treatment.
Valid Oklahoma Driver License, satisfactory driving record, and use of a personal automobile to travel to locations other than the primary office.

Nice To Haves

Previous background working in community mental health, inpatient psychiatric facilities, criminal justice, home health, or similar settings.
A strong passion for helping individuals with severe mental illness.

Responsibilities

Provide services to high-risk adults with severe mental illness and/or co-occurring disorders, addressing identified needs such as income, insurance, housing, vocational or educational needs, transportation, food and clothing, activities of daily living, substance use education and referrals, informal supports, leisure activities, crisis assessment and safety planning, and legal-service referrals.
Educate individuals or groups on skills and topics such as money management, symptom education and reduction, interpersonal relationships, household maintenance, and smoking cessation.
Provide crisis intervention and management as needed.
Provide services at a frequency ranging from monthly to weekly.
Deliver services in person or through telehealth platforms.
Adapt services to clients’ current mental health symptoms and treatment preferences.
Gather and complete CCBHC data metrics as needed.
Perform duties and responsibilities outlined in the primary Case Manager core job description.
Use a personal automobile to travel to locations other than the primary office.