Case Manager - CFSS - Hybrid Position
About The Position
Harry Meyering Center supports people with developmental and intellectual disabilities in their homes and community. As a Consultation Facilitator (case manager), you’ll work with families across the state of Minnesota, both in person and remotely through the Community First Services and Supports (CFSS) program. In this role, you’ll partner with individuals and their teams to ensure seamless access to services by developing person-centered service plans, providing program orientation, facilitating meetings, offering guidance, and troubleshooting concerns. We’re seeking team members who are passionate about self-direction, independence, and empowering people with intellectual and developmental disabilities to achieve their goals.
Requirements
- Must be 18 years of age or older.
- Must pass the MN Department of Human Services Background Study.
- Bachelor’s degree in a field related to human services or equivalent experience.
- One year of full-time experience providing direct services to people with disabilities or individuals over age 65.
- Experience coordinating or directing services for people with disabilities or individuals over age 65, including self-directed services.
- Experience coordinating their own services.
- Completion of a DHS-approved training module of at least six hours on person-centered planning, the Vulnerable Adult Act, and the Maltreatment of Minors Act.
- Valid driver’s license and clean driving record verified by our insurance carrier.
- Excellent verbal and written communication skills, with the ability to interact effectively with individuals, support teams, case managers, family members, and colleagues.
- Self-starter with strong interpersonal and problem-solving skills, capable of responding to emergencies.
- Strong organizational skills, ability to handle multiple, competing priorities.
- Proficiency in technology programs (e.g., Outlook, Excel, Word, Adobe, PowerPoint), with a willingness to learn new systems.
- Ability to work collaboratively with colleagues and independently to fulfill job responsibilities.
- Strong documentation skills and familiarity with systems, routines, and programming.
Nice To Haves
- Fluent in understanding and speaking multiple languages other than English.
Responsibilities
- Utilize person-centered planning methods to assist participants in developing tailored plans to meet their needs.
- Independently understand and communicate CFSS program rules to participants.
- Implement CFSS Consultation Services, including explaining the program, developing and monitoring plans, and providing guidance and training through various formats (in-person, online, webinar).
- Conduct meetings with participants as per CFSS requirements.
- Write clear and accessible documentation for participants.
- Assist participants in identifying health and safety risks, including staffing, emergency plans, and worker development.
- Educate participants on employer responsibilities using budget models, including tracking competencies and training.
- Review plans to ensure they meet individual needs and comply with CFSS services scope.
- Communicate professionally with participants, guardians, parents, case managers, and other providers.
- Handle sensitive information with discretion and maintain privacy.
- Promote diversity, equity, and inclusion.
- Ensure HIPAA compliance in all communications, both internal and external.
- Adhere to health and safety policies and procedures.
- Participate in professional development opportunities.
- Perform other duties as assigned.
Benefits
- Paid Training
- Competitive Benefits
- Overtime Pay
- Flexible Scheduling
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
