HIV Medical Case Manager (Hybrid)

ERIE FAMILY HEALTH CENTER•Chicago, IL

2d•Hybrid

About The Position

Motivated by the belief that healthcare is a human right, Erie Family Health Centers provide high quality affordable care to support healthier people, families, and communities. Erie delivers holistic care to help every member of the family stay healthy and active from infancy through adulthood. Since 1957, we have provided high-quality care to diverse patients most in need, regardless of their insurance status, immigration status, or ability to pay. Erie Family Health Centers, a top workplace in Chicago and suburbs, is looking for a valuable addition to our Lending Hands for Life team! The LHL Medical Case Manager works with providers, LHL team members, and other staff at Erie to coordinate the delivery of services to clients, assist with access to care, and facilitate the appropriate use of services.

Requirements

Bachelor’s degree in Social Work (BSW) or in related human service, social science, or health education field from an accredited college or university, with licensure in mental health counseling OR Associate’s degree in a related human service, social science, or health education field from an accredited college or university, plus 4 years of case management or related experience required
2 years of experience in community health or with a similar patient population preferred.
Familiarity with issues affecting individuals living with HIV.
Verbal and written communication skills.
Intermediate proficiency in Microsoft Office preferred.
Bilingual fluency (English/Spanish) strongly preferred. (50% of LHL patients prefer to speak in Spanish).

Responsibilities

Manage a caseload of higher-need, high-complexity HIV+ clients in accordance with agency policies and procedures.
Provide medical case management services including coordination of medical services, service advocacy, resource finding referral, and benefits enrollment and assistance to HIV+ clients, their families and those at risk of infection.
Link clients’ health care, psychosocial needs, and other services.
Coordinate and follow-up on medical treatments.
Ensure timely, coordinated access to medically appropriate levels of health and support services.
Refer and link clients to appropriate services within the system of care that promote positive health outcomes, treatment adherence, and greater self-sufficiency.
Monitor the client’s follow-through with these services.
Provide access to Emergency Financial Assistance (EFA), (e.g., food vouchers, utility payment assistance, and transportation vouchers) as needed to promote and maintain positive health outcomes.

Benefits

Competitive salaries
High-quality health care plans
Generous time off benefits
Retirement benefits
Medical, Dental, Vision, Life and Disability Insurance
Flexible Spending (FSA) for Health Care or Childcare
401(k) program with Erie matching $0.50 for every $1.00 up to the first 5% of the employee’s biweekly salary.
Annual Paid Time Off: starting at 15 days of PTO
8 paid holidays
Annual merit increases
Room for growth and career advancement