Case Manager

Adapt of the Hudson Valley Inc•Middletown, NY

34d

About The Position

Under general supervision, the Case Manager develops and implements Individualized Service Plans for residents and their advocates in accordance with applicable governmental and regulatory requirements. The role provides case management, identifies individuals’ aptitudes, interests, and preferences, connects them with appropriate service providers, coordinates services, and monitors satisfaction with those services. The Case Manager provides social services to promote residents’ social functioning, coping capacity, rights, dignity, and personal worth. The position works with residents, families, residence staff, professional staff, interdisciplinary teams, community agencies, and service providers. It also supports admissions, benefit applications, referrals, and discharge planning, while maintaining confidential records and advocating for residents’ rights. The position requires a bachelor’s degree in a human services field and at least one year of prior experience working with people with developmental disabilities. The role involves a normal office setting, some walking, bending, and standing, and the ability to sit for extended periods. Work may be performed under pressure and can at times be mentally fatiguing. The listed hourly rate is $26.44.

Requirements

Bachelor’s degree in a human services field.
At least one year of prior experience working with people with developmental disabilities.
Ability to read, write, speak, and understand English.
Good interpersonal skills for effective interaction with employees, coworkers, residents, families, and outside contacts.
Good organizational skills.
Proficiency using a personal computer and knowledge of appropriate software.
Ability to maintain strict confidentiality.
Ability to work independently and handle multiple tasks.
Ability to work flexible hours.
Sound judgment and capacity to respond to unusual situations.
Good oral and written communication skills.
Ability to read, analyze, and interpret reports and documents and respond to common inquiries, concerns, or complaints.
Ability to apply fractions, percentages, ratios, and proportions to practical situations, with a basic understanding of statistics.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret varied instructions, and manage abstract and concrete variables.
Ability to resolve conflicts and mediate stressful situations.
Ability to use hands to finger, handle, or feel; reach with hands and arms; talk and hear; and frequently walk and sit.
Vision abilities including close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Provide social services to residents to maximize social functioning, enhance family coping capacity, safeguard human and civil rights, and foster dignity and personal worth.
Develop and monitor individual treatment plans in accordance with regulatory requirements and agency policy.
Participate in interdisciplinary planning, interpret and document recommendations, follow up on recommendations, and chair interdisciplinary team meetings.
Communicate and consult with residence and professional staff about residents’ psychological needs and progress through habilitation.
Develop goals and activities generated by the interdisciplinary team and produce an active treatment plan schedule for each individual served.
Document comprehensive functional assessments and review plans of care as needed.
Ensure proper data collection through observation and in-service training.
Assist with activities of daily living and participate in activities outside the residence as needed.
Supervise Residence Program Specialists in implementing active treatment plans.
Maintain regular and meaningful contact with families, residents, and agency-wide contacts.
Train Residence Program Specialists on individual goal plans, data collection, daily routines, and residence procedures and practices.
Maintain contact with government and nonprofit social service agencies to access resources and advocate for services.
Evaluate individuals to determine whether and when alternate placement is needed.
Conduct family outreach and in-service training.
Ensure eligible benefits are applied for promptly and arrange transfer of residents’ previously accumulated funds to the agency.
Follow up systematically to ensure referrals to appropriate community agencies upon discharge.
Use discretion to maintain the security and confidentiality of records and other sensitive information.
Coordinate admissions, including preparing referral materials, screening applicants, contacting families, and working with referral services.
Ensure required adaptive equipment is obtained and maintained in good working order.
Maintain current files on applicants.
Process new admissions, including family contact and arrangements for day programming.
Advocate for residents to ensure their rights are fulfilled.
Write monthly case notes covering clients’ interpersonal, social, and workshop progress and family contacts.
Serve as a liaison to Day Programs, Service Coordination, and Clinics as needed.
Keep abreast of changes in the field.
Perform other related duties as requested.