Case Manager

Northeast Family Services•Pittsburg, NH

17d

About The Position

Northeast Family Services is hiring Case Managers throughout New Hampshire. The Case Manager reports to the Clinical Supervisor and, in collaboration with the clinical team, serves as a liaison among the treatment team, clients, families, and collateral service providers. The role provides in-home and community-based services to children, adults, and families in accordance with DCYF referrals. Early evening availability and flexible scheduling are required because most client visits take place in the afternoon or early evening, and schedules are subject to client needs. The position includes an on-call rotation to provide phone support to families as needed.

Requirements

Bachelor’s degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver’s license and reliable, consistent access to a vehicle.
Authorized to work in the United States; the employer cannot sponsor or take over sponsorship of an employment visa at this time.
Access to high-speed, secure internet.
Flexible availability, including early evenings, to accommodate client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting is preferred.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Work collaboratively with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
Develop treatment plans with families and DCYF, including measurable and attainable goals.
Complete service documentation, assessments, and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation in home and community-based settings.
Coach and support parents by providing effective parenting strategies and guidance on children’s healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members to support quality service delivery.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as needed.
Participate in an on-call rotation and respond by phone to support families as needed.
Document all clinical contacts and other required information through the Electronic Health System.
Perform other duties as assigned.

Benefits

$500 stay-on bonus after six months.
Health, dental, and vision insurance.
Three weeks of paid vacation.
11 paid holidays, including Juneteenth, the day after Thanksgiving, Christmas Eve, and New Year’s Eve.
Generous sick time, including mental health days.
401(k) retirement plan with up to 4% match.
Voluntary short- and long-term disability insurance.
Voluntary life insurance.
Mileage reimbursement.
Annual longevity award consisting of a monetary bonus and a vacation day.
Company-provided laptop and cell phone.
Opportunity for professional growth.
Supervision for licensure provided.
Tuition reimbursement.
Personal cell phone discount.