Case Manager

Lutheran Community Services Northwest•McMinnville, OR

11d•$21 - $31•Onsite

About The Position

The Health-Related Social Needs (HRSN) Case Manager – Houselessness Prevention provides person-centered, trauma-informed case management services to individuals and families at risk of houselessness. This position focuses on identifying and addressing social needs that impact housing stability and health outcomes, including housing insecurity, income instability, access to basic needs, and system navigation. Services emphasize early intervention, prevention, and stabilization through coordination with healthcare providers, Coordinated Care Organizations (CCOs), landlords, and community partners.

Requirements

Bachelor’s degree in social work, psychology or counseling; or at least two years of experience working with high needs families within the last five years. Experience may be substituted for education.
Effective at working to support education, substance use disorder treatment, behavioral health, and other presenting concerns.
A valid driver’s license, access during work hours to a registered and insured vehicle.
Well-developed communication skills, both written and verbal.
Must be neat, organized, and accurate.
Must be able to work well under pressure and be comfortable in a multicultural setting.
Must be able to multitask and set priorities.
Must be able to maintain confidentiality.
Have respectful, open, unbiased, and accepting attitude toward clients and their families.
Standard LCSNW criminal clearance, including national sex offender.
Motor vehicle records, valid driver’s license and auto insurance are required.

Responsibilities

Conduct HRSN screenings and housing stability assessments to identify individuals and families at risk of houselessness.
Develop individualized, prevention-focused care plans that support housing stabilization and address health-related social needs.
Assist clients with identifying safe and stable housing options that align with their long-term housing goals.
Provide financial support for rent, move-in cost, and other housing related expenses using HRSN funding.
Provide ongoing case management, including short-term and medium-term stabilization support.
Coordinate referrals and warm handoffs to food resources, transportation, income support, employment programs, and healthcare services.
Collaborate with landlords, property managers, housing providers, and legal resources to support housing retention when appropriate.
Serve as a liaison between clients, healthcare systems, CCOs, housing providers, and community-based organizations.
Advocate on behalf of clients to reduce barriers to housing stability and essential services, including housing negotiations and lease agreements.
Provide education and coaching related to tenant rights, budgeting, and resource navigation, as appropriate.
Assist clients to maintain enrollment in OHP.
Support clients by obtaining and maintaining other entitlements and benefits: TANF, WIC, SNAP, etc.
Assist clients with obtaining identification and other required documentation needed to receive benefits and other supports.
Maintain accurate, timely, and compliant documentation in required case management and data-tracking systems.
Track service utilization, outcomes, financial assistance provided, and housing stability indicators for reporting and quality improvement.

Benefits

A 37.5 per hour work week to ensure work/life balance
Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
Employer-paid short- and long-term disability insurance
Life insurance coverage at no cost to you
Up to 2 weeks of vacation in your first year (based on hours worked)
Up to 2 weeks of sick leave (based on hours worked)
12 paid agency recognized holidays
2 floating holidays to use your way
403(b) retirement plan with employer matching (eligibility applies)
Access to our Employee Assistance Program (EAP) for you and your family
Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status