Case Manager

Odyssey House•Millcreek, UT

8d•Onsite

About The Position

Odyssey House is looking for a Full-Time Case Manager for our Millcreek! Summary: You can make a difference in people’s lives and our community! Odyssey House, a 501(c)3 non-profit, is recognized as the best mental health and addiction treatment center in Utah. If you want to expand your experience in the social work and addiction field, we can help! We provide you with opportunities to learn and start a career with flexible schedules to accommodate school and family life. This role is critical to the client and the organization. Odyssey is a large and growing agency, and we are BIG on promoting from within. It is common for people who start here to get promoted to full-time or leadership roles. So come work with the people in our care; it is deeply rewarding!

Requirements

Bachelor's degree in a related field, two years of related employment, and/or program graduate recommended by staff for employment in pursuit of licensure preferred.
Willingness and ability to pass a criminal background check
First Aid and CPR Certification (available at Odyssey House)
Must comply with annual TB tests, Flu, and other immunizations as required
Must meet employment eligibility
Must be able to work variable shifts as needed
Employment offers are contingent upon successful completion of required pre-employment screenings , which may include background checks, fingerprinting, applicable sex offender registry screenings for Adult Residential roles, and other position-related verifications.
Roles requiring driving are subject to a Motor Vehicle Record (MVR) review and valid Utah driver’s license.
All employees of Odyssey House are required to adhere to: Odyssey House mission, philosophy, and scope of service; Division of Human Services Code of Conduct and all other relevant service contract requirement standards; ensuring a safe environment for all clients and staff; providing exemplary customer service to both internal and external customers; fostering a positive work environment; ensuring high-quality client care within the scope of the assigned position.
Each employee is expected to clearly understand roles and responsibilities regarding the following: Specific job position, time management, personnel file requirements, client record system, incident reporting, mandatory training requirements, maintaining proper client boundaries, and individual rights of clients and staff.

Nice To Haves

program graduate recommended by staff for employment in pursuit of licensure preferred

Responsibilities

Interview and assess client needs and resources on case management caseload.
Coordinate with licensed therapists in developing treatment plans and goals consistent with client needs.
Monitor outcome and client compliance.
Maintain client records to ensure all paperwork is completed as required.
Verify funding eligibility for Medicaid and manage Medicaid status during treatment episodes.
Submit reports to supervisor, as requested.
Assist in arranging client appointments/paperwork with community resources, follow up to ensure client progress, and chart all relevant activities.
Complete service documentation within the appropriate client management system within 24 hours.
Accurately document services using ASAM (American Society of Addiction Medicine) Dimensional Analysis format, including all required elements.
Proactively involve and communicate with collateral supports, including family, significant others, probation officers, judges, caseworkers, and others.
Document all incidents immediately and report as required.
Complete accurate and thorough client reports in required timeframes, such as court reports.
Other duties as assigned.

Benefits

medical, dental, life, and disability insurance
flexible spending account
retirement plan
paid leave
employee assistance program
education assistance
Comprehensive medical, dental, vision, FSA, and long-/short-term disability coverage.
403(b) Retirement Plan: Immediate participation available; 100% employer match up to 6% after 1 year of service.
Paid Time Off (PTO): Accrue up to 35 paid days off per year (with increased accrual rates after 1 year).
Sick Leave Rollover: Convert half of your unused accrued sick time into extra vacation days at year-end.
Sabbatical Program: Paid extended leave rewarded after 5 years of service.
Employee Assistance Program (EAP): Confidential 24/7 support for mental health, financial advice, and personal well-being.
Tuition Reimbursement: Up to $9,000 per year available for approved programs (subject to eligibility requirements).
Continuing Education: Opportunities for paid training and professional development, subject to manager approval and eligibility.
On-Demand Pay: Access earned wages before payday via our payroll provider, Paylocity (managed directly through Paylocity; terms apply).
Transit Pass: Free UTA pass provided for your daily work commute.
Monthly Incentives: Regular performance awards and team recognition.
Casual Work Environment: Relaxed, casual dress code and workplace culture.