Case Manager

Concord Counseling Services • Westerville, OH

2d

About The Position

Concord Counseling Services is a behavioral health nonprofit based in Westerville, Ohio. Founded in 1972, the agency provides programs and services intended to support healing and improve lives. It is accredited by the Commission on Accreditation of Rehabilitation Facilities and emphasizes inclusion, teamwork, commitment, integrity, collaboration, mentorship, and professional growth.

Case Managers support clients with mental illness in daily living activities to improve functioning, reduce hospitalizations, and help ensure access to community resources. They provide ongoing linkage, monitoring, planning, evaluation, and advocacy across medical and social service settings, law enforcement, and the health department. The role also includes safely transporting clients to related appointments, teaching and supporting daily living skills, monitoring symptoms, de-escalating behaviors, and responding to crises with medical and community professionals as needed.

Requirements

• Associate’s degree in social work or a related field.
• Working knowledge of mental illness, psychiatric symptoms, and their impact on functioning and behavior.
• Ability to meet direct client contact goals and complete required documentation in an Electronic Medical Records system.
• Valid driver’s license, reliable vehicle, insurance, and a good driving record.
• Ability to safely transport clients.
• Ability to pass a pre-employment background check and drug screen.

Nice To Haves

• A minimum of one year of direct-contact care in mental health is preferred.

Responsibilities

• Support clients with mental illness in daily living activities to increase functioning and reduce hospitalizations.
• Help clients access community resources.
• Provide ongoing linkage, monitoring, planning, evaluation, and advocacy within the medical and social service community, law enforcement, and the health department.
• Safely transport clients to related appointments.
• Teach and support daily living activities, including shopping, nutritious meal preparation, and budgeting financial resources.
• Monitor symptoms, de-escalate behaviors, and respond to crises involving medical and community professionals as needed.
• Meet direct client contact goals and provide documentation, including service notes, needs assessments, and individual service plans, in the Electronic Medical Records system.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• Flexible spending and health savings accounts.
• 401(k) plan.
• Company-paid life insurance and long-term disability coverage.
• Vacation time, sick time, and nine agency holidays.
• Supervision toward independent licensure.
• CEUs provided at no cost.
• Student loan repayment program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree