Case Manager

Facing Forward To End•Chicago, IL

15h•$48,000 - $54,265•Hybrid

About The Position

Facing Forward to End Homelessness (Facing Forward) ends the cycle of homelessness for families and individuals by offering hope, help, and housing. Facing Forward utilizes a Housing First model, which provides permanent supportive housing to chronically homeless individuals, families, and veterans. Under this model, we first ensure that clients have a safe, stable home, and then we empower them as they lead a forward-facing life. By providing permanent housing and a full array of services, including case management, healthcare, referrals for substance abuse treatment, mental health issues, education, and job training, we give homeless people in Chicago the tools they need to reclaim their lives. Facing Forward is committed to empowering all individuals to envision a brighter future. We are always striving to ensure our approach is reflective of the unique paths which have led people to Facing Forward. We are committed to fostering a diverse, equitable, and inclusive environment where each member of Facing Forward is empowered to be themselves, share ideas, and contribute to the mission and vision of the organization. We believe that we are stronger together. We want to serve as a foundation and work in partnership with clients, staff, vendors, and community partners. In unity, we can work to prevent and end homelessness for our clients, to partner and guide them on their journey toward stability, health, and self-sufficiency.

Requirements

Car insurance and a reliable vehicle are required for this position as it involves travel between client's homes for home visits.
Must be comfortable traveling to all parts of the City of Chicago
You want to work with an organization that is making a difference in your community.
You are passionate about serving Chicago’s underhoused individuals and families.
You have strong personal and professional boundaries.
You are well organized and detail oriented.
You are empathetic to client needs while offering real solutions and resources.
You get stuff done.

Responsibilities

Provides comprehensive home-based case management services to all residents and their families to support stabilization in permanent housing, maintenance or increase of income, and increase in skills and resources. Home visits are a requirement for this role.
Complete intake, assessments, service plans, annual progress assessment, benefits assessment
Provide life skills instruction in formal and informal settings, including, but not limited to financial literacy, tenant education, parenting education, and health/wellness education, and other skill development as needed.
Collaboratively develops and updates individual service plans with clients, provides encouragement, education, and advocacy toward clients’ individual goals.
Documents all client contacts and all services provided in progress notes.
Maintains updated paper files in neat and legible condition.
Completes all required paperwork in an accurate and timely manner, including but not limited to assessments, service plans, proof of income, releases of information, documentation of referrals, and updated proof of income and benefits for all household members.
Completes timely and accurate data entry into HMIS and any additional database as needed according to Facing Forward Data Entry Policy.