Case Manager

WESTCARE INC • Visalia, CA

19d • $26 - $26 • Hybrid

About The Position

The Case Manager will be primarily responsible for managing a caseload of homeless Veterans. This role involves case management activities such as connecting veterans with services within the Veterans Administration and the community, maintaining case records, and facilitating educational groups. The position may also involve conducting screenings, completing intake assessments, monitoring program processes, and intervening when necessary. Essential job functions include serving as an active part of the San Joaquin Valley Veterans (SJVV) case management team, supporting homeless veterans or those at risk of homelessness, creating and monitoring individual plans, participating in case staffing, coordinating referrals and placements, educating and referring individuals to community agencies for needs like food, clothing, and employment, assisting veterans in establishing support systems, participating in outreach efforts (including street outreach), advocating for veterans, conducting curriculum-based groups (Life Skills, money management, parenting, communication), coordinating with community resources, administering urine testing, completing documentation, conducting outreach, and assisting other WestCare staff collaboratively. The role also involves promoting SJVV within the veteran community and embodying the mission and values of WestCare Foundation.

Requirements

• Ability to work collaboratively with others in a manner that is pleasant and professional.
• Ability to work well in a team environment.
• Ability to exercise good judgment and discretion.
• Ability to operate and document in Microsoft Word, Excel and Outlook program formats.
• Ability to respond as needed to crisis situations in an efficient manner.
• Ability to complete work tasks within scheduled work hours.
• Demonstrated ability to work with the underserved populations.
• Willing to seek out new work projects and contribute ideas and efforts to the constant improvement of WestCare services.
• Professional appearance and demeanor.
• Must be able to successfully obtain and maintain a criminal background clearance.
• Valid driver’s license and ability to obtain and maintain WestCare’s vehicle insurance is required.
• CPR Certification, First Aid Certification, and an annual Tuberculosis test.
• One (1) year experience in case management.
• High School Diploma or its equivalent is required.

Nice To Haves

• Military/Veteran preferred.
• Graduation from an accredited two-year college with a degree in Psychology, Social Work, Rehabilitation Counseling or a related field is preferred.

Responsibilities

• Serve as an active part of the San Joaquin Valley Veterans (SJVV) case management team and carry out all required responsibilities as needed.
• Support an active caseload of homeless veterans and/or veterans that are currently in danger of becoming homeless.
• Create individual plans, monitor and update plan weekly, and have exit plans.
• Participate in case staffing decisions regarding current strengths and resources and the need for additional resources.
• Conduct assessments and coordinate referrals and placements of eligible veterans to appropriate programs and facilities.
• Educate and refer individuals to community agencies and businesses that appropriately address needs for food, clothing, employment, transportation, etc.
• Assist veterans with establishing or re-establishing support systems within their community.
• Participate in outreach efforts, including street outreach.
• Act as advocate on behalf of the veterans to improve access to needed community services.
• Practice, conduct curriculum including, Life Skills groups, money management, parenting classes and communication improvement classes.
• Coordinate and partner with community resources to promote the well being of the veterans (i.e. WestCare, Tulare and Kings County, VA, Vet Center, FMCoC).
• Develop and maintain working knowledge of available community resources and act as liaison.
• Administer urine testing for drug/alcohol levels, as necessary.
• Complete documentation of services on provided forms in a timely manner.
• Conduct outreach activities in the community, including street outreach.
• Assist other WestCare staff as needed in a collaborative manner to promote cooperation and portray a professional image to the community.
• Promote "SJVV" into the veteran community through various resources such as public speaking, websites, articles, emails, and personal networking.
• Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.

Benefits

• During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree