Case Manager

Northeast Family Services•Nashua, NH

About The Position

Northeast Family Services is hiring a Case Manager to serve as a liaison among the treatment team, clients, families, and collateral service providers. The Case Manager works in collaboration with the clinical team and reports to the Clinical Supervisor. Positions are available throughout New Hampshire. The role provides in-home and community-based support to children, adults, and families, including parent education, coaching, and supervised visitation. It also involves coordinating with DCYF and other service providers, documenting services, assessing client risk, and transporting clients. Early-evening availability and a flexible schedule are required to meet client needs; an on-call rotation is also part of the role. Compensation is up to $50,000. The posting also advertises a $500 stay-on bonus after six months. Benefits listed apply to full-time employees.

Requirements

Bachelor’s degree with a major in social work, counseling, psychology, or a related human services field.
A valid driver’s license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer cannot sponsor or take over sponsorship of an employment visa.
Access to high-speed, secure internet.
Flexible availability, including early evenings, to meet client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting is preferred.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Collaborate with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
Develop and collaborate on treatment plans with measurable, attainable goals in partnership with families and DCYF.
Complete service-delivery documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation to children, adults, and families in home and community settings.
Coach and support parents, including providing parenting strategies and support related to children’s healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF-identified supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members as needed.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as needed.
Participate in an on-call rotation and respond by phone to provide support to families as needed.
Document clinical contacts and other required information through the Electronic Health System.
Perform other duties as assigned.

Benefits

Health, dental, and vision coverage.
Three weeks of paid vacation.
Eleven paid holidays, including Juneteenth, the day after Thanksgiving, Christmas Eve, and New Year’s Eve.
Generous sick time, including mental health days.
401(k) retirement plan with up to a 4% match.
Voluntary short- and long-term disability insurance.
Voluntary life insurance.
Mileage reimbursement.
Annual longevity award consisting of a monetary bonus and a vacation day.
Company-provided laptop and cell phone.
Opportunity for professional growth.
Supervision for licensure provided.
Tuition reimbursement.
Personal cell phone discount.
$500 stay-on bonus after six months.