Case Manager

ACES MANAGEMENT•Indio, CA

12d•$25 - $30•Hybrid

About The Position

Creating a Legacy, Inc. is committed to supporting individuals with developmental disabilities in achieving greater independence, self-sufficiency, dignity, and quality of life. Our team creates opportunities for individuals to participate meaningfully in their communities while receiving the personalized support they need to reach their goals. We are looking for a compassionate, organized, and motivated Case Manager who is passionate about helping adults with developmental disabilities live fulfilling and independent lives. If you enjoy building relationships, coordinating resources, solving problems, and making a meaningful impact, we'd love to hear from you! As a Case Manager, you will play an important role in helping adults with developmental disabilities access the services, resources, and support they need to achieve their personal goals. You will work directly with individuals, families, service providers, and professionals to develop and coordinate individualized plans that promote independence, wellness, autonomy, and community participation. This is a mobile, community-based position. You will conduct face-to-face visits and may travel to client locations throughout the region. Every client has different goals, strengths, challenges, and dreams. As a Case Manager, you'll have the opportunity to become a trusted resource and advocate while helping individuals navigate services and make meaningful progress toward greater independence. Your work can directly impact someone's ability to participate in their community, make their own choices, and achieve their personal goals.

Requirements

2+ years of Case Management experience
Compassionate and client-focused
Organized and able to manage multiple cases
A strong communicator, both verbally and in writing
Comfortable working independently in the community
A critical thinker and effective problem solver
Flexible and adaptable to changing client needs
Comfortable working with computers and maintaining electronic records
Able to prioritize tasks, meet deadlines, and maintain accurate documentation
Professional when communicating with clients, families, providers, and community partners
Bachelor's degree in a related field, or equivalent combination of education and experience

Nice To Haves

1+ year of supervisory experience preferred
1+ year of experience working with adults with developmental disabilities preferred
Experience coordinating services, resources, or care plans is highly valued
Working knowledge of Microsoft Word, Excel, Outlook, PowerPoint, and other commonly used business software is preferred

Responsibilities

Coordinate individualized services and resources based on each client's needs and goals
Conduct face-to-face home and community visits
Complete and update client assessments and service plans within established timelines
Monitor client progress and review plans, reports, and supporting documentation
Work collaboratively with clients, families, healthcare professionals, social workers, and service providers
Identify barriers and develop practical solutions to support positive outcomes
Adjust service plans when circumstances or client needs change
Maintain accurate, timely, and confidential case records
Help clients access appropriate community resources and services
Promote client choice, independence, dignity, and self-sufficiency
Ensure services and documentation remain consistent with organizational standards and applicable requirements
Identify opportunities for improvement and contribute to quality outcomes
Manage multiple cases while prioritizing deadlines and client needs