Case Manager

Marshall University•Huntington, WV

29d•Onsite

About The Position

The Case Manager reports to and works closely with the Coordinator of Case-Management and Student Development and other administrative staff. This role also works closely with the Director, Assistant Director, and Coordinators to ensure quality care is being provided to clients. Responsibilities include participating in the on-call schedule, managing crisis situations, and coordinating and facilitating patient care through assessment, evaluation, planning, and implementation. The Case Manager will also be involved in Counseling Center outreach events, tracking events and goal progress, and scheduling meetings. This role involves working closely with Mental Health Specialists, carrying a caseload for med management and higher acuity clients, conducting walk-in clinics and intakes, and developing, monitoring, and evaluating treatment plans and progress. Communication with care team members, providing referrals, and linking students to community resources are key aspects of the job. Maintaining client records, advocating for client success, scheduling/rescheduling psychiatric appointments, managing psychiatric medication refills, and preparing weekly psychiatric provider reports are also required. The Case Manager will monitor psychiatric appointments, document and monitor student attendance, outreach to clients missing appointments, manage discharge plans, and assist in developing and carrying out workshops and support groups.

Requirements

Reports to and works closely with the Coordinator of Case-Management and Student Development and other administrative staff.
Works closely with the Director, Assistant Director, and Coordinators to ensure quality care is being provided to clients.
Participates in the on-call schedule and managing crisis situations.
Coordinate and facilitate patient care through assessment, evaluation, planning, and implementation.
Counseling Center outreach events.
Tracking events and goal progress for the Counseling Center.
Scheduling meetings and sending out Teams links weekly.
Works closely with the Mental Health Specialists.
Carry caseload for med management and higher acuity clients for more hands on services.
Walk-in clinic and intakes.
Assessment.
Developing, monitoring, and evaluating treatment plans and progress.
Communicate client needs to a variety of care team members and follow up accordingly and provide appropriate referrals.
Linkage and referring students to community resources.
Maintain client records by reviewing case notes and monitoring files.
Advocate for client’s success.
Scheduling/rescheduling psychiatric appointments.
Psychiatric medication refills.
Weekly psychiatric provider reports and weekly communication with medical staff.
Monitor psychiatric appointments and communicate any concerns with Mental Health Specialists and medical staff.
Document and monitor student attendance.
Outreach to clients who are missing appointments to ensure continuity of care.
Manage discharge plans upon completion of treatment.
Assist in development and carrying out workshops and support groups.

Responsibilities

Participate in the on-call schedule and managing crisis situations.
Coordinate and facilitate patient care through assessment, evaluation, planning, and implementation.
Participate in Counseling Center outreach events.
Track events and goal progress for the Counseling Center.
Schedule meetings and send out Teams links weekly.
Work closely with the Mental Health Specialists.
Carry caseload for med management and higher acuity clients for more hands on services.
Conduct walk-in clinic and intakes.
Develop, monitor, and evaluate treatment plans and progress.
Communicate client needs to a variety of care team members and follow up accordingly and provide appropriate referrals.
Linkage and referring students to community resources.
Maintain client records by reviewing case notes and monitoring files.
Advocate for client’s success.
Schedule/reschedule psychiatric appointments.
Manage psychiatric medication refills.
Prepare weekly psychiatric provider reports and weekly communication with medical staff.
Monitor psychiatric appointments and communicate any concerns with Mental Health Specialists and medical staff.
Document and monitor student attendance.
Outreach to clients who are missing appointments to ensure continuity of care.
Manage discharge plans upon completion of treatment.
Assist in development and carrying out workshops and support groups.