Case Manager - Full Time

Rescue Mission•Syracuse, NY

15h•Onsite

About The Position

The Rescue Mission is seeking a Case Manager to work with the homeless population in Syracuse, NY. This is a first-shift position scheduled to work Sundays through Thursdays 7:00am – 3:30pm with Fridays and Saturdays off. The Case Manager assists clients by assessing their needs and collaborating with appropriate services to aide clients in moving toward healthy independence. This position will assist in maintaining a structured, safe, and supportive environment which reflects the mission, vision and values of the Rescue Mission.

Requirements

Associate's degree in human services or related field or equivalent work experience
Valid NYS Driver License in compliance with company driving criteria
Ability to demonstrate sensitivity and compassion toward a vulnerable population.
Ability to maintain a calm professional presence at all times while handling daily stress from working with individuals with complex issues
Strong Communicate skills, both written and oral
Strong interviewing and assessment skills
Ability to use critical thinking and problem-solving skills
Strong Time Management
Strong Computer Skills including Microsoft Office
Team player
Passion for the mission and vision of the organization

Nice To Haves

Bachelor’s degree in social work or related field
Familiarity with community services
Bi-lingual skills

Responsibilities

Manage a caseload and provide timely and accurate documentation.
Assess client strengths and barriers, develop and monitor client goals, and offer supportive counseling to promote positive growth.
Establish strong rapport with clients, assist in setting attainable goals, and track progress through regular assessments and follow-ups.
Connect clients to appropriate services and resources, ensuring communication with partner agencies is handled promptly.
Maintain professional boundaries, confidentiality, and collaboration with community services such as financial, mental health, and legal support.
Attend required meetings.
Adhere to safety policies.
Perform other duties as assigned.
Regular, in-person attendance is essential.