Case Manager - Safe Harbor Emergency Shelter

The Link•Prior Lake, MN

4d•Onsite

About The Position

The Link works with youth and young families to overcome the impacts of poverty and social injustice. Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co-designed, implemented and overseen by youth. This position is responsible for the case management for The Link’s Passageways Emergency Shelter and Program which provides emergency shelter for youth who have been commercially sexually exploited. The Case Manager will ensure high quality case management and programming, including groups and social and recreational activities. The Case Manager is responsible for working directly with commercially sexually exploited and trafficked young people, ages 12-17, who have experienced homelessness, trauma and disenfranchisement and who will need high level case management supports to assist them in progressing toward their goals and accessing resources and services needed to stabilize and recover. In addition to case management the Case Manager is responsible for developing, supporting and implementing youth programming that is culturally competent and grounded in positive youth development, harm reduction, and trauma-informed care.

Requirements

Desire to continuously learn for personal and professional growth
High level of personal and professional integrity, including ability to protect and maintain confidentiality and data privacy
Knowledge of the commercial sexual exploitation of minors
Creative and able to engage a diverse range of needs and learning styles
High level of attention to detail
Ability to work effectively with and relate to diverse populations
Excellent verbal and written communication skills, especially for client advocacy
Ability to work independently
Demonstrated ability to efficiently organize, coordinate, track and complete multiple tasks as well as adjust to changing priorities
Computer application proficiency, including Microsoft Outlook, Word, Excel, and Powerpoint
Schedule is based on meeting the needs of program and will require some evening hours
BA degree in related field and 2 years of experience or 2 years of working with high-risk and vulnerable youth
Experience providing comprehensive and holistic case management services to young people
Training in youth development, harm reduction, and/or trauma informed care
Knowledge of issues related to minor sex trafficking, comprehensive programming, child welfare, juvenile justice and court systems
Proven experience providing 1:1 and group supports and/or programming within a shelter or other youth setting
Current driver’s license, reliable vehicle (with current insurance at the levels required by the Link) and ability to pass a criminal and driving background check
The employee is regularly required to talk or hear
The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity
The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl
The employee must lift and/or move up to 20 pounds
Ability to work a variable schedule (including some evenings, overnights and weekends) as needed
Requires ability to drive
Must be at least 21 years of age

Nice To Haves

Lived experience

Responsibilities

Develop Individualized Service Plans for 8 youth in shelter, track and document incremental progress toward the achievement of goals.
Support and advocate with youth in the community
Meet daily/weekly with youth to identify service needs and provide support
Provide clear and daily communication with Program Manager and other team members to ensure holistic, consistent supports and services are in place
Ensure case management supports focus on safety, health, recovery, and stability and individualized goals
Provide one-on-one and group supports
Complete progress/case notes and maintain participant records.
Provide crisis intervention services during regular work hours as needed.
Along with Program Manager, research, and implement program improvement and expansion and identify trends in population or service interventions
Create and maintain a community and culture that is warm, welcoming and supportive of all youth 24-7
Provide support services around family reunification, when possible
Participate in committees as appointed internally and in the community
Participate in a monthly on-call rotation for the shelter.
Provide assistance with shelter shift coverage in situations where the shelter is short staffed as available and coordinated with the Program Manager.
Preserve the integrity of the programs and agency
Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
Support the overall growth of the agency
Maintain positive and healthy relationship with co-workers and other related parties
Assist where needed as a team player
Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn
Participate in special projects as necessary
Attend all meetings and trainings as required
Maintain positive and professional interactions with clients, co-workers, and all parties involved
All other duties as assigned