Case Manager

RFK Community Alliance • Pittsfield, MA

39d • $23 - $25 • Hybrid

About The Position

RFK Community Alliance has an exciting opportunity for a Case Manager working collaboratively with the Legacy Mentoring program in Pittsfield, MA. RFK Community Alliance (RFKCA) promotes well-being by providing high-quality care to individuals and families facing complex challenges. As a multi-service agency, RFKCA offers programs for all ages, addressing educational, developmental, and mental health needs. Working with families, schools, and community partners, RFKCA builds a support network that fosters skill-building and resilience. Our Legacy Mentoring program in Berkshire County supports youth ages 11-24 who have experienced commercial sexual exploitation or trafficking. It offers individualized mentoring, case management, legal advocacy, and pro-social activities to help participants develop life skills and independence. You are a dedicated Case Manager passionate about making a difference in the lives of youth (ages 11-24) who have experienced commercial sexual exploitation or trafficking. You will work alongside a Mentor, providing individualized mentoring, case management, and legal advocacy to support participants in developing life skills, independence, and safety. With a caseload of 15-20, you’ll connect participants to stable housing, pro-social activities, and community resources. You respect and support LGBTQI+ and bicultural youth, offering trauma-informed care. Reporting to the Program Coordinator, you’ll be part of a multidisciplinary team working to reduce exploitation and increase safety. The commercial sexual exploitation of children (CSEC) is a form of child abuse that constitutes any sexual activity with a minor for which something of value is given or exchanged. RFK provides voluntary mentoring services to participants that are survivors of CSEC or there are suspicions of CSEC. RFK provides specific training related to boundaries and secondary trauma to support service delivery and is searching for a Case Manager to help support participant needs withing the mentoring program.

Requirements

• Bachelor’s level degree preferred in the field of human services, criminal justice, social work, psychology or related field
• Experience working with youth in out-of-home placements.
• 1-2 years’ experience working with at-risk youths
• High level of self-awareness and ability to work effectively with and relate to diverse populations.
• Must have driver's license and dependable vehicle.
• Must be able to pass a background check, CORI.
• Bi-lingual is a plus.

Responsibilities

• Provide one-on-one support and case management to participants who have been commercially sexually exploited. This support will include weekly, biweekly, or monthly meetings (depending on where a participant is in recovery) with each meeting lasting 1-2 hours. Contacts may occur wherever the participant lives (including in group care, a juvenile justice facility, foster home, family setting, and/or in the community).
• Provide effective advocacy, case management, and refer participant for additional services in the community as necessary
• Ensure program participants have identified medical providers as well as access to community services.
• Assist participant in identifying and assessing immediate and long-term needs, including safety, well-being, and self-sufficiency.
• Develop and facilitate treatment plans and diverse psycho-educational groups.
• Provide written documentation of each contact with your assigned participant using designated reporting forms and data collection forms.
• Work collaboratively with other team members in developing an appropriate support service, education, and treatment plan for each assigned Mentees.
• Work collaboratively with multi-disciplinary teams, including law enforcement, to enhance each youth’s safety and ability to aid in a prosecution, when appropriate.
• Attend supervision meetings with Legacy Program Coordinator as well as weekly staff meetings.
• Attend mandatory training as required for position and/or to promote professional development. Track hours to provide to supervisor as requested.
• Serve as a positive role model consistent with agency guidelines regarding professionalism, boundaries, and ethical standards
• Additional assigned duties as needed or requested by supervisor that fall within the scope of the position.

Benefits

• health, dental, and vision insurance plans
• generous paid time off
• holiday pay
• tuition reimbursement
• educational assistance
• retirement plan with a generous employer match
• employer-paid life insurance
• short- and long-term disability coverage
• access to a robust Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level