Case Manager

Meta House•Milwaukee, WI

5d•Onsite

About The Position

At Meta House, your work has purpose. Every role whether clinical, administrative, or leadership contributes to helping women and families rebuild their lives and achieve lasting recovery. Here, you’re not just filling a position; you’re advancing a mission that changes futures. We foster a collaborative, values-driven culture where professionals are supported, challenged, and empowered to grow. If you’re looking for meaningful work, a team that cares deeply, and the opportunity to make a measurable impact in your community, Meta House is where your career and your purpose align. The Case Manager is responsible for coordinating the service requirement needs of clients experiencing substance use disorders.

Requirements

Effective written and verbal communication skills
Ability to work and communicate within a team-oriented workplace
Knowledge of community resources
Able to work cooperatively with other agencies
Able to work with a culturally diverse client population; to understand and respect family dynamics from many cultural viewpoints
Flexibility and problem solving skills
Computer skills including proficiency in Word, Excel, and other applications
All Meta House staff are required to provide proof of vaccination for MMR, Varicella, and annual flu shot.
Adherence to a non-smoking work environment.
Valid Wisconsin driver’s license required.
Ability to use personal vehicle for work related duties including transportation of clients
Auto insurance coverage with the following limits: 100k per person bodily injury/300k per accident bodily injury limit/100k property damage liability. (required for employees using their personal vehicle for work or for employees transporting clients in their personal vehicle).
Bachelor’s degree in Social Work or related field

Nice To Haves

Minimum two years’ experience in working in case management or substance use field preferred

Responsibilities

Triage the medical, social services, housing, legal, financial, etc. needs of clients and give the appropriate referrals
Teach clients skills including budgeting, life skills, and system navigation
Develop a case management service plan to meet Meta House Recovery Community client goals and meet with client weekly to work towards goals
Medication Management with Meta House Recovery Community clients
Complete paperwork related to Recovery Community funding and/or payments including bridge funding SAR and SARJS monthly, housing logs weekly, and membership fee calculation forms monthly
Attend Outpatient staffing, supervision, team meetings, Recovery Community member meetings, and do home visits in the Recovery Community
Perform all required record keeping and paperwork related to treatment and work at Meta House
Develop relationships with community resources
Participate in community resource meetings as assigned
Participate in agency-wide policy/procedure or service committees as assigned
Other duties as may be periodically or permanently assigned