Case Manager EISEP

Encore Community Services • New York, NY

30d • Hybrid

About The Position

The Case Manager will provide concrete case management and supportive counseling services to older adults to facilitate them "aging in place" in their homes in the community through the Expanded In-Home Services for the Elderly Program (EISEP). The Case Manager will also provide comprehensive case management for assigned homebound older adults including assessments and develop care plans to ensure that personal needs are met.

Requirements

• Bachelor's Degree in Social Work or related field required or High School Diploma or Associates Degree with 4 or more years of Casework experience in community Social Service or Social Action programs
• At least 3 years of professional social work experience working with an elderly population
• A passion, warmth and sensitivity for Encore’s mission
• Strong interpersonal, clinical, organizational, and presentation skills
• Strong written and verbal communication skills
• Familiarity in entitlement and benefits and procedures for applications, especially in working with elderly clients
• Comfort with visiting seniors in their homes
• Technical skills including Microsoft suite, database management, and service coordination; platforms such as NYC PeerPlace
• Ability to provide services in office, in the field work, and telecommuting
• Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
• Have a commitment to supporting communities who have experienced systemic; oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice involved persons, etc.)

Nice To Haves

• Master’s Degree in Social Work or related field preferred
• Experience in providing Expanded In-Home Services for the Elderly Program (EISEP) case management or social services with senior citizens a plus
• Bilingual (Spanish) or Bilingual Mandarin or Cantonese; preferred
• Availability to attend occasional evening and weekend events

Responsibilities

• Perform in-home assessments and reassessments of homebound older adults and develop comprehensive care plans including assessment of informal and formal supports
• Provide comprehensive ongoing case management services including information, case; assistance, entitlement counseling, referral, supportive contact, advocacy, and crisis intervention
• Keep records of all contact with clients, including case files, unit entries in the computerized client database
• Initiate referrals to and coordinate activities with homebound meal and homecare agencies
• Ensure that all regulatory, compliance, and programmatic requirements are met; including timeliness of client contacts and assessment and reassessment visits
• Attend training as required including mandatory DFTA training
• Perform related duties as required by the Case Management Supervisor and/or Program Director

Benefits

• medical insurance (with Employee contribution)
• Dental & Vision plans with coverage beginning on the first day of hire
• generous paid time off (vacation, personal days, sick days and earned floating holidays)
• 403(b) with 3% Employer Match after a year of employment
• Flexible Spending Account
• Dependent Care and transit benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level