Case Manager

Northeast Family Services•Lebanon, NH

17d

About The Position

Northeast Family Services is hiring a Case Manager to serve as a liaison among the treatment team, clients, families, and collateral service providers. Working with other clinical team members and reporting to the Clinical Supervisor, the Case Manager supports the implementation of in-home services for children, youth, and families throughout New Hampshire. The role includes family and parent support, supervised visitation, coordination with DCYF and other providers, risk assessment, client transportation, and clinical documentation. The position requires early-evening availability and a flexible schedule based on client needs. An on-call rotation is also part of the role. The posting offers a $500 stay-on bonus after six months and a salary of up to $50,000.

Requirements

Bachelor’s degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver’s license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
Access to high-speed, secure internet.
Availability to work early evenings and a flexible schedule based on client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting is preferred.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Collaborate with DCYF on referral requests, treatment plans, treatment meetings, and regular service-specific documentation.
Develop and collaborate on treatment plans with measurable, attainable goals in partnership with families and DCYF.
Complete service documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation to children, adults, and families in home- and community-based settings.
Provide parent coaching and support, including effective parenting strategies and support with children's healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
Enforce DCYF supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members to support quality service delivery.
Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as needed.
Participate in an on-call rotation and respond by phone to provide support to families as utilized.
Document all clinical contacts and other required information through the Electronic Health System.
Perform other duties as assigned.