Case Manager

Northeast Family Services • Concord, NH

4d • $50,000

About The Position

Northeast Family Services is seeking a Case Manager to serve as a liaison among the treatment team, clients, families, and collateral service providers. The role works in collaboration with the clinical team and reports to the Clinical Supervisor. Positions are available throughout New Hampshire. The Case Manager provides in-home and community-based services, including parent education and supervised visitation, and coordinates with DCYF and other involved providers. Early-evening availability and flexible scheduling are required to accommodate client needs. The position includes an on-call rotation and transportation of clients. Salary is up to $50,000. A $500 stay-on bonus is offered after six months.

Requirements

• Bachelor’s degree with a major in social work, counseling, psychology, or a related human services field.
• Valid driver’s license and reliable, consistent access to a vehicle.
• Authorization to work in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa at this time.
• Access to high-speed, secure internet.
• Flexible availability, including early evenings, to accommodate client needs.

Nice To Haves

• At least two years of experience working with children, youth, and families in a home or community setting is preferred.

Responsibilities

• Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
• Work collaboratively with DCYF to respond to referrals, create treatment plans, participate in treatment meetings, and provide service-specific documentation.
• Develop treatment plans with measurable and attainable goals in partnership with families and DCYF.
• Complete service-delivery documentation, including assessments and reports.
• Report progress to the court system through in-person appearances and written reports as requested.
• Provide parent education and supervised visitation to children, adults, and families in home and community-based settings.
• Provide parent coaching and support, including effective parenting strategies and assistance with children’s healthcare and educational needs, developmental milestones, meal preparation, and budgeting.
• Enforce DCYF supervised-visitation expectations to ensure child safety.
• Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members as needed.
• Assess client risk on an ongoing basis and consult with the Clinical Supervisor about safety concerns.
• Transport clients, including children and adults, and install car seats and booster seats as needed.
• Participate in an on-call rotation and respond by phone to provide family support as needed.
• Document all clinical contacts and other required information in the Electronic Health System.
• Perform other duties as assigned.

Benefits

• Health, dental, and vision insurance for full-time employees.
• Three weeks of paid vacation for full-time employees.
• Eleven paid holidays for full-time employees.
• Generous sick time, including mental health days.
• 401(k) retirement plan with up to 4% employer match.
• Voluntary short- and long-term disability insurance.
• Voluntary life insurance.
• Mileage reimbursement.
• Annual longevity award consisting of a monetary bonus and a vacation day.
• Company-provided laptop and cell phone.
• Opportunity for professional growth.
• Supervision for licensure provided.
• Tuition reimbursement.
• Personal cell phone discount.
• $500 stay-on bonus after six months.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level