Case Manager- Crisis Residence

ST ANNE INSTITUTE•Albany, NY

7d•$44,000 - $54,000•Onsite

About The Position

Under the direction of the Program Administrator, the case manager coordinates implementation of treatment plans and acts as a liaison between St. Anne Institute, families and the community. The case manager works to achieve change in the youth by influencing the “external” environment such as in the Crisis Residence Program, school and family and works to support the direction taken by clinical therapist who effects changes “internally” in the youth’s thinking, feelings and behavioral choices.

Requirements

Empathetic and an ability to use creative problem solving
Strong verbal and written communication skills
Bachelors degree with two (2) years experience in mental health or case management preferred
MA OR MS in Human Services OR MSW preferred
Valid driver’s license preferred

Responsibilities

Maintain regular contact with assigned youth, family and outside providers
Provide non-clinical and outreach services based on needs assessment of caseload, including transportation, visitation, assistance with daily living skills, safety planning and additional services as needed
Accompany youth to medical/confidential appointments as necessary
Maintain updated progress notes of significant case events, treatment or special meetings and all contacts for assigned youth, family and service providers in agency’s Electronic Health Record system
Send out referral packets and assist in discharge planning
Assist other case managers when necessary (transportation, scheduling, visitation)
Attend Crisis Residence/Clinical staff meetings
Attend all mandatory in-services and outside workshops as required by the agency plus additional trainings in evidence-based and trauma-informed care