Case Manager

Northeast Family Services•Jefferson, NH

About The Position

Northeast Family Services is hiring a Case Manager to serve children, youth, and families in New Hampshire. Reporting to the Clinical Supervisor and collaborating with the clinical team, the Case Manager acts as a liaison among the treatment team, clients, families, and collateral service providers. The role involves implementing in-home services in accordance with DCYF referrals, coordinating treatment planning and documentation, supporting families through parent education and supervised visitation, and communicating with courts and other involved providers. Visits generally occur in the afternoon or early evening, and flexible availability is required to meet client needs. The position includes an on-call rotation and transportation of clients.

Requirements

Bachelor’s degree with a major in social work, counseling, psychology, or a related human services field.
Valid driver’s license and reliable, consistent access to a vehicle.
Authorization to work in the United States; the employer is unable to sponsor or take over sponsorship of an employment visa.
Access to high-speed, secure internet.
Flexible availability, including early evenings, to meet client needs.

Nice To Haves

At least two years of experience working with children, youth, and families in a home or community setting.

Responsibilities

Maintain an assigned caseload and ensure proper implementation of in-home services in accordance with DCYF referrals.
Work collaboratively with DCYF on referrals, treatment plans, treatment meetings, and regular service-specific documentation.
Develop and collaborate on treatment plans with measurable and attainable goals in partnership with families and DCYF.
Complete service-delivery documentation, including assessments and reports.
Report progress to the court system through in-person appearances and written reports as requested.
Provide parent education and supervised visitation to children, adults, and families in home and community-based settings.
Provide parent coaching and support, including parenting strategies and help addressing children’s health, educational, developmental, meal preparation, and budgeting needs.
Enforce DCYF supervised-visitation expectations to ensure child safety.
Coordinate with DCYF, the New Hampshire court system, schools, behavioral health providers, and other treatment-team members.
Assess client risk on an ongoing basis and consult the Clinical Supervisor regarding safety concerns.
Transport clients, including children and adults, and install car seats and booster seats as needed.
Participate in an on-call rotation and respond by phone to provide support to families as needed.
Document all clinical contacts and other required information in the Electronic Health System.
Perform other duties as assigned.

Benefits

$500 stay-on bonus after six months.
Health, dental, and vision coverage for full-time employees.
Three weeks of paid vacation.
Eleven paid holidays, including Juneteenth, the day after Thanksgiving, Christmas Eve, and New Year’s Eve.
Generous sick time, including mental health days.
401(k) retirement plan with up to a 4% employer match.
Voluntary short- and long-term disability insurance.
Voluntary life insurance.
Mileage reimbursement.
Annual longevity award consisting of a monetary bonus and a vacation day.
Company-provided laptop and cell phone.
Opportunity for professional growth.
Supervision for licensure.
Tuition reimbursement.
Personal cell phone discount.