CASE MANAGER

Apis Services Inc•Philadelphia, PA

18d•$0 - $25•Onsite

About The Position

At Resources for Human Development (RHD), we believe every family deserves safe housing, stability, and the opportunity to thrive. We are seeking a compassionate and dedicated Case Manager to join the team at Woodstock Family Center, an emergency housing program serving single parents, couples, and families with children experiencing homelessness. As a Case Manager, you will play a critical role in helping families identify barriers, access resources, achieve housing stability, and build pathways toward long-term success. This position is ideal for professionals who are passionate about advocacy, community engagement, and empowering families to reach their goals.

Requirements

Bachelor's Degree in Human Services or a related field.
Minimum of two years of experience providing support to individuals and families in behavioral health, addiction recovery, housing, homeless services, intellectual and developmental disabilities, or related human services programs.
Valid Driver's License and acceptable driving record.
Intermediate computer skills.
Strong verbal and written communication skills.
Ability to work effectively in community-based environments.
Ability to work collaboratively while maintaining independent case management responsibilities.

Nice To Haves

One year of Case Management experience.
Experience working with individuals and families experiencing homelessness.
Knowledge of community housing resources and social services.
Experience within behavioral health, recovery, or family-focused programs.

Responsibilities

Serve as part of a multidisciplinary team providing holistic, person-centered services.
Assist residents in developing individualized recovery, housing, and service plans.
Support families in identifying goals and overcoming barriers to stability.
Connect residents to housing resources, employment supports, healthcare providers, educational services, and community programs.
Maintain relationships with community agencies and referral partners.
Advocate for residents to ensure access to necessary services and supports.
Provide community-based case management and resource coordination.
Monitor progress toward service plan goals and assist with plan updates.
Complete assessments, case notes, reports, and required documentation in accordance with organizational, licensing, and funding requirements.
Participate in identifying service gaps and recommending strategies to improve outcomes.
Ensure access to intensive case management services as required by program standards.
Perform additional duties as assigned.