About The Position

Under direct supervision, the Case Manager Vocational Specialist serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders, assisting them to live as independently as possible in their chosen community. The role is with Telecare’s King County Program for Assertive Community Treatment (PACT) #267, a community-based behavioral health program in Tukwila, Washington. PACT provides intensive, individualized services to adults with severe and persistent mental illness, using the evidence-based Assertive Community Treatment model to deliver care directly in the community and support members’ recovery goals. The multidisciplinary team includes clinicians, nurses, case managers, peer specialists, psychiatric providers, and substance use disorder professionals. Services include psychiatric treatment, medication management, crisis intervention, housing support, substance use treatment, employment assistance, and independent living skill development. The program emphasizes smaller caseloads, frequent engagement, flexible and person-centered services, and access to 24/7 crisis support. Its goals include reducing psychiatric hospitalizations, promoting long-term stability, and helping members achieve greater independence and meaningful community connections. This is a full-time schedule of four 10-hour shifts, Tuesday through Friday, from 9:00 a.m. to 7:30 p.m. The expected starting wage range is $21.65–$26.25 per hour, with a full range up to $31.01. Pay ranges may vary by geographic location, and starting pay is commensurate with relevant experience above the minimum requirements.

Requirements

  • High school graduation or GED equivalent and three years of direct services experience in mental health or community services; or an associate’s degree and two years of experience; or a bachelor’s degree in Social Services.
  • At least one year of direct service experience providing assistance as a Vocational Specialist.
  • Valid and current driver’s license.
  • Personal vehicle insurance with the applicant listed as a driver.
  • Willingness to use a personal vehicle to drive clients to appointments and groups.
  • Willingness to use the company vehicle to drive clients to appointments and groups.
  • Willingness to use a personal vehicle to attend meetings.

Responsibilities

  • Serve as a primary support and case manager for individuals with mental illness and other co-occurring disorders.
  • Assist individuals to live as independently as possible in their chosen community.
  • Support members’ individual recovery goals through community-based, person-centered services.
  • Provide vocational specialist services; at least one year of direct service experience providing assistance as a Vocational Specialist is required.
  • Be willing to drive clients to appointments and groups using a personal vehicle or company vehicle.
  • Be willing to use a personal vehicle to attend meetings.

Benefits

  • 16.7 days of paid time off in the first year for full-time employees.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shift and 10% for overnight shift.
  • Weekend shift differentials for hourly staff: 5% for weekend AM shift, 11% for weekend PM shift, and 15% for weekend overnight shift.
  • Free continuing education units (CEUs).
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online university tuition discount and company scholarships.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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