CASE MANAGER UNIT SUPERVISOR

Arizona Department of Administration•Phoenix, AZ

3d•$58,510 - $65,901•Onsite

About The Position

The Department of Economic Security (DES) is seeking an experienced and highly motivated individual to join our team as a Case Manager Unit Supervisor within the Division of Developmental Disabilities (DDD). DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Requirements

Knowledge of Federal and State Statues, agency policies and procedures relating to the care and treatment of persons with developmental disabilities; agency personnel rules and practices.
Knowledge of Principles and practices of case management, methodology, procedures, and techniques in development of Individual or Family Support Plans, Individual Service Plans, or Person-Centered Plans for people with developmental disabilities.
Knowledge of Crisis management.
Knowledge of Health Insurance Portability and Accountability Act (HIPAA).
Skill in Oral and written communication.
Skill in Counseling (as used in providing advice and assistance) and interacting with members and family members.
Skill in Conducting needs assessments.
Skill in Leadership and team building.
Skill in Workload management.
Skill in Problem identification and resolution.
Ability to Assess needs and determine suitability of Individual Family Support Plans/Individual Service Plans, teaching, and coaching/training; analyze issues and develop positive solutions.
Ability to Utilize a computer including the use of Microsoft Office and various internet/intranet-based programs
Ability to Supervise a unit of professional staff.
Ability to Analyze issues and develop positive solutions.
Ability to Maintain confidentiality.
Case Manager Supervisor must be an Arizona Licensed Registered Nurse in good standing OR possess a degree in Social Work with a minimum of three (3) years case management experience OR possess a Bachelor's degree in Psychology, Special Education, or Counseling, with a minimum of three (3) years of case management experience and three (3) years of management experience OR five (5) years of case management experience and three (3) years of management experience
Employees shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults
Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Responsibilities

Supervises and directs work activities of subordinate staff; provides necessary training, guidance, coaching and mentoring to staff. Completes twice monthly (minimum) one-on-one meetings with staff, and completes semi-annual and annual performance evaluations.
Reviews cases assigned to work unit; assesses needs and assigns cases to staff members; provides technical advice and assistance to staff regarding development, implementation, and monitoring of member Person Centered Plan. Reviews Person Centered Plans (PCP) developed by Support Coordinator (SC) to ensure member needs are met; ensures assignment area completed within established timelines in compliance with quality standards.
In compliance with requirements, must drive a vehicle to conduct on-site visits to members’ homes & program sites to observe staff conduct the PCP meeting and observe SC interactions with members and families. Drive to planning meetings to assist their staff w/complex members & planning meetings. Drives to planning meetings to complete them in the SC's absence. May also be required to attend meetings with their teams, leaders, etc., at alternative locations. Supervisors may be required to attend interviews.
Meeting with subordinate staff to assist with identifying necessary changes and modifications to Person Centered Plan.
Reviewing, verifying, and authorizing expenditures to ensure compliance with budgetary constraints; preparing reports relating to cases assigned to the work unit; completing special projects as assigned, e.g., conducting unit, district, or statewide training as needed

Benefits

Affordable medical, dental, life, and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Paid vacation and sick time
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities