Team Lead/Case Manager (SSW) - Adult Mental Health Outpatient

Davis Behavioral Health•Layton, UT

6d•Hybrid

About The Position

Davis Behavioral Health is actively recruiting a full-time Case Manager (SSW)/Team Lead to work on the Adult Mental Health outpatient team. This position will be based out of the DBH Layton Clinic office; however, the majority of the work will be conducted in the community throughout Davis County. The Case Manager (SSW)/Team Lead is an experienced bachelor's-level mental health professional who serves as an operational leader within the Adult Mental Health Outpatient Case Management program. This position provides case management services while supporting team coordination, communication, workflow efficiency, and productivity. The Lead serves as a resource to case managers and peers, facilitates team meetings, assists with assignments and transfers, and promotes consistency in documentation, outreach, teamwork and service delivery. As part of a multidisciplinary team, the Lead provides targeted case management, behavior management, skills development, and personal services to adults with serious mental illness and co-occurring substance use disorders. Services are delivered in office, home, and community settings with the goal of helping clients achieve and maintain independence and recovery.

Requirements

Ability to work diligently and maintain company standards without prompting.
Ability to follow written and oral instructions.
Ability to develop and maintain effective working relationships with colleagues and clients.
Ability to communicate effectively orally and in writing.
Ability to motivate and engage clients.
General understanding of mental illness and substance use disorders.
Ability to maintain client confidentiality.
Bachelor's degree in social work or a related field is required.
Strong preference for active licensure as a Social Service Worker (SSW) in good standing in the State of Utah.
Candidates without an active SSW license may also be considered with the expectation that certification as a Behavioral Health Case Manager is completed within the first 30 days of employment (if not already obtained).
400 hours of work, volunteer, and/or education experience in human services or a related field Required 40-hour case management practicum and examination provided by DBH during the TCM certification class.
Ability to meet or exceed productivity standards set by DBH.
Proficiently utilize required systems and/or equipment related to performing essential functions of the job.
Ability to independently manage schedule and assigned caseload, including scheduling appointments with clients, attending required meetings, coordination of care, supervision, and other work activities related to the completion of essential job functions.
Assist clients in developing a range of social support in the community.
Advocate for client rights.
Assist clients in monitoring their medications.
Skill in the application of problem-solving and multitasking.
Must be 18 at least 18 years old.
All employees at DBH must successfully pass a pre-employment criminal background check as well as a pre-employment drug screening.
Must have reliable transportation and a valid driver's license.
A clean driving record is also required to utilize the DBH vehicle fleet.
Computer literacy and familiarity with Microsoft Office products is required.
Meeting monthly face-to-face service expectations and productivity standards is also required.
The successful candidate must also have a clean driving record to operate agency vehicles and/or transport clients, when necessary.

Nice To Haves

Working knowledge of mental health and substance use disorder services, community resources, experience working with clients that have severe mental illness, is hardworking, and can work independently as well as in a team environment.
2 years experience working with individuals living with mental illness.
2 years experience working in case management.
BHCM certification is not required for licensed individuals.
Good organizational and practice management skills.
Can work independently and effectively.
Be flexible in days and hours available for scheduled work to best meet the needs of clients and DBH.
Bi-lingual English/Spanish is preferred.

Responsibilities

Complete assessment at the required frequency to create individualized goals and objectives.
Use information from the assessment to complete individualized service plans in support of overall mental health treatment goals.
Maintain agency standards for productivity and documentation.
Engage with clients' treatment teams to support clients and coordinate treatment objectives.
Maintain an active caseload.
Coordinate and advocate for care that ensures basic needs are met. This may require coordination and advocacy with multiple local and State agencies.
Work with clients and their families or other support systems to ensure basic needs are met.
Be knowledgeable about the crisis system and know when to activate it.
Able to balance independent work while appropriately consulting with supervisor and taking directions when given.
Serve as a lead and trainer for Adult Mental Health Case Managers and Peer Support Specialists.
Promote consistency in case management practices, documentation, and workflow.
Support problem-solving and communication within the team and client complaints.
Facilitate one monthly Adult Mental Health Case Manager meeting.
Facilitate bi-monthly Peer Support meeting.
Participate in weekly Case Management assignment meetings with to: Review referrals and assignments. Coordinate transfers between staff as needed. Review workload distribution. Ensure assignment spreadsheets remain accurate and current.
Participate in biweekly peer assignment meetings: Review peer referrals and assignments. Coordinate transfers when appropriate. Ensure outreach and assignment tracking is completed in team spreadsheets.
Coordinate team-building activities at least every six months to promote collaboration and engagement.

Benefits

Medical Insurance - The current carrier and network is SelectHealth Share. High Deductible Health Plan with a sizeable employer Health Savings Account contribution. H.S.A. administered by HealthEquity.
Dental Insurance - The current carrier and network is Delta Dental.
Integrated Primary Care Clinic - Nice Healthcare. Every day care whenever you need it.
Vision Insurance - Offered by VSP
Flexible Spending Account (FSA) - Administered by APA Benefits. Annual healthcare spending limit: $3,300 Annual dependent care spending limit: $5,000
Retirement Utah Retirement System participating agency 401(k) - DBH matches up to 2% of annual earnings Voluntary employee-funded options available (457 Plan Roth IRA)
Life and Accidental Death and Dismemberment Insurance - Administered by USAble. Basic Life and AD&D Benefit Amounts Employee: 2x your base annual earnings, rounded to the nearest $1,000, to a maximum of $300,000 Spouse : $10,000 Child(ren) : $5,000 on each eligible dependent child Voluntary Life and AD&D Insurance
Long-term Disability - Administered by USAble.
Health Reimbursement Account (H.R.A.) - Offered to employees to voluntarily opt out of DBH medical insurance. Administered by APA Benefits. Up to $2,600 per year contributed by DBH after required employee contribution.
Voluntary Insurance - Administered by Assurity. Voluntary Accident Voluntary Critical Illness Voluntary Hospital Indemnity
Voluntary Identify Theft Protection - Administered by Allstate Benefits.
Employee Assistance Program (EAP) - Administered by Intermountain Healthcare.