Case Manager RN

Good Shepherd Health Care • Hermiston, OR

1d • Onsite

About The Position

Assesses, develops, implements and monitors a comprehensive plan of care through an interdisciplinary team process in conjunction with the patient and family in internal and external settings. Comprehensively assesses patients' goals as well as their biophysical, psychosocial, environmental, functional, and financial status. Procures services and serves as advocate on behalf of patients and families for scarce resources. Directs families to arrange for services which require patient/family decision and participation. Acts as liaison to post-hospital care providers and community health resources. Communicates continually with patients, families, medical and hospital staff, caregivers, and post hospital resources. Facilitates or provides necessary patient and family education prior to admission, during hospital stay, and after discharge as indicated. Develops and maintains a positive work climate and positive working relationships with patients, families, medical and hospital staff, post hospital care providers and community agencies.

Requirements

• Graduate of an accredited school of medicine, social work, nursing or related medical occupation.
• Active Oregon RN License
• Previous clinical experience in an acute care setting, or home health setting assessing skilled care needs and equipment and health maintenance resource needs.

Nice To Haves

• Previous experience with coordinating community resources for post-acute hospitalization care.
• BSN/MSN.
• Case Management Certification
• Previous Discharge Planning and/or Case Management experience.
• Bilingual and/or English Spanish speaking preferred.
• Ability to work with culturally diverse population.

Responsibilities

• Assessing patients' healthcare needs and developing comprehensive care plans
• Facilitating communication between patients, families, and healthcare providers
• Coordinating transitions between care settings (hospital to home, rehab, long-term care)
• Ensuring continuity of care throughout the treatment process
• Evaluating medical necessity for treatments, procedures, and hospital stays
• Collaborating with insurance companies to obtain authorizations
• Monitoring length of stay and identifying potential discharge barriers
• Ensuring appropriate use of healthcare resources
• Advocating patients' needs and preferences with the healthcare team
• Educating patients and families about diagnoses, treatments, and self-care
• Connecting patients with community resources and support services
• Addressing barriers to care (financial, social, logistical)
• Regularly reviewing and updating plans based on client progress
• Connecting clients with appropriate community resources
• Facilitating referrals to specialized services (housing, healthcare, legal aid)
• Advocating for clients with service providers and systems
• Representing client interests within complex service systems
• Ensuring clients receive entitled benefits and services
• Maintaining accurate and thorough case management records
• Documenting assessments, interventions, and outcomes
• Tracking quality metrics and patient outcomes
• Preparing reports for healthcare teams and administration
• Working with physicians, therapists, social workers, and other healthcare team members
• Participating in interdisciplinary care conferences
• Consulting with specialists regarding complex patient needs
• Coordinating care plan implementation across disciplines
• The employee supports the hospital mission, vision, values, policies, and procedures.
• Participates in required education for DNV programs as applicable to position (reference program education curriculum).
• Performs other related duties as assigned.
• Presents self positively on the phone and in person.
• Conveys empathy and compassion in conversation.
• Relates to others in a manner which creates a sense of teamwork, cooperation and confidence.
• Works independently and completes assignments as scheduled or communicates barriers to timely completion to manager.
• Recognizes the rights and responsibility of patient confidentiality and handles information appropriately.
• Communicates effectively with people from a variety of socio-economic backgrounds, taking their cultural and spiritual values into consideration.
• Relates well to children, adolescents, adult and geriatric clients.

Benefits

• Employer Paid Medical, Dental, and Vision Benefits!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree