The Case Manager utilizes clinical expertise, discretion, and independent judgment to apply specialized case and utilization management methodologies and practices to ensure medical appropriateness criteria is met and level of care provided is documented. They serve as a resource to the Collaborative Practice Care Management Team (CPCM) to coordinate care, patient flow, and medically appropriate cost-effective quality healthcare. The role identifies high risk financial, clinical, and social cases with potential negative impact and offers CPCM Team solutions and alternatives for care. They negotiate reimbursement with payer sources for unique and complex cases, utilize knowledge in the delivery of quality whole person care, and employ interpersonal skills that support excellence in customer service, safe patient care, and professionalism. The Case Manager contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. Performs other duties as needed.
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Job Type
Full-time
Career Level
Mid Level