Case Manager-RN

Singing River Health System • Ocean Springs, MS

10d • Onsite

About The Position

The Case Manager focuses on clinical quality and resource management to achieve defined clinical satisfaction and financial outcomes. The role coordinates patient care for a population of different ages within Singing River Health System and requires compliance with system procedures and policies, accreditation requirements, and applicable guidance for health care employees. For Medicaid patients, the Case Manager evaluates needs, develops personalized care plans, and coordinates home- and community-based services.

The position is in the Emergency Room at Singing River Ocean Springs Hospital. The Case Manager participates in daily discharge planning meetings, addresses barriers to discharge, supports transitions between levels of care, and promotes communication between inpatient and outpatient case management teams. The role requires effective work under pressure, self-direction, multitasking, and strong communication, analytical, critical-thinking, conflict-management, team-building, and organizational skills.

The schedule rotates between 10- and 12-hour shifts, with every other weekend worked. Shifts start at 7 a.m. and end at 5 p.m. or 7 p.m. One week consists of four 10-hour shifts, and the other consists of three 12-hour shifts. The position reports to the Director of Patient Resource Management and has no supervisory responsibilities.

Requirements

• Graduate of an accredited School of Nursing.
• Currently licensed to practice as a Registered Nurse in Mississippi.
• Two years of nursing experience in ambulatory or acute care relevant to Case Management.
• Complete and maintain BCLS certification upon hire or transfer.
• Complete the appropriate level of de-escalation training by the end of the 90-day position orientation.
• Ability to work effectively under pressure, multitask, and work independently with minimal errors.
• Strong written and oral communication, analytical and critical-thinking, conflict-management, team-building, and organizational skills.
• Ability to demonstrate clinical judgment and provide professional care to a patient population of all ages.
• Ability to use a computer proficiently, including keyboarding, and office technology such as telephone and fax, as well as MS Outlook and Word.
• Ability to work assigned schedules, including changes to off days, shifts, or weekends based on hospital needs.
• Ability to meet the role's physical, communication, decision-making, attention-to-detail, and emotional-stability demands.

Nice To Haves

• Bachelor’s Degree in Nursing.
• TB certification.

Responsibilities

• Coordinate patient care for a population of different ages within Singing River Health System.
• Comply with Singing River Health System procedures and policies, accreditation requirements, and applicable guidance for health care employees.
• For Medicaid patients, evaluate client needs, develop personalized care plans, and coordinate home- and community-based services.
• Participate in daily discharge planning meetings and address barriers that may inhibit discharge.
• Support successful transitions from one level of care to another.
• Create a seamless line of communication between inpatient and outpatient case management teams.
• Apply appropriate clinical judgment and professional skills to patients of all ages.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree