Case Manager-Rising Up

3rd Street Youth Center & Clinic•San Francisco, CA

4d•Onsite

About The Position

The Housing Case Manager - Rising Up position involves providing individual case management and oversight to Transitional Age Youth (TAY) referred from the Coordinated Entry System. This includes conducting home visits and weekly check-ins, performing intake and assessment, trauma screening, and offering housing navigation services. The role also entails resource brokerage and referral, case coordination and advocacy within the agency and with other community-based organizations (CBOs), and data collection with case notes entered into appropriate databases. The Case Manager will support the Housing Program Manager in all aspects of the Rising Up program, which is 3rd Street's Rapid Rehousing program. Responsibilities include designing individual support and transition plans with youth, focusing on independent living skills and income stability, and attending community, city, and regional housing meetings. The position also requires providing support for staff and youth in 3rd Street programming as needed.

Requirements

Ability to perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the requirements of this job description
Ability to work with a diverse staff and excel in a multicultural environment.
Ability to work with minimal to moderate supervision
Ability to connect with our youth
Ability to notice symptoms of use and abuse, recovery, and treatment philosophies.
Maintain a creative, team building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
Maintain an awareness of the agency's mission and work to promote the positive individual and social change goals it embodies.
Maintain professional standards of performance, demeanor, and appearance always
Exercise discretion and professional judgment always keeping with the responsibilities carried personally and by the agency for the care and welfare of staff and to the youth in which we serve.
Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
Maintaining the strictest of confidentiality.
Self-starter with excellent follow-through skills.
Bachelors in related field OR equivalent work
2-3 years of experience working with high-risk and homeless youth.
Working knowledge of issues facing youth.
Valid California Driver's License and must also have daily access to a car.
Experience working with youth experiencing homelessness and with diverse staff, clients, and volunteers.

Nice To Haves

Experience in using the ONE/HMIS System preferred
Experience with US Department of Housing and Urban Development (HUD) programs a plus
Experience with San Francisco HSH policies a plus
Proficient in Google Suite and Microsoft Office (preferred)
Bilingual in Spanish (preferred)

Responsibilities

Individual case management & oversight to TAY referred from the Coordinated Entry System, including home visits and weekly check-ins
Conduct intake and assessment; trauma screening, and provide housing navigation
Resource brokerage and referral as needed
Case coordination and advocacy within agency and with other CBO's
Data collection and case notes entered into all appropriate databases.
Support Housing Program Manager in all aspects of Rising Up (3rd Street's Rapid Rehousing program)
Designing individual support & transition plan with youth including independent living skills and income stability.
Attend community, city, & regional housing meetings
Support for staff & youth in 3rd Street programming as needed