Case Manager Part TIme

COMMUNITY HOUSING INNOVATIONS INC•New York, NY

12d•$24 - $26•Onsite

About The Position

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success. CHI employs a team of hard-working, compassionate people who want to give back to others in their community. The Case Manager Part Time provides onsite supportive case management services to tenants of permanent affordable housing to ensure housing stability through development and enhancement of self-sufficiency and independent living skills. The program focuses on 42 low-income ELLA tenants residing within the building.

Requirements

Bachelor’s Degree in Social Work or Counseling preferred. 3+ years of experience working in supportive housing or a similar field can override the education requirement.
Three (3) years of experience social work or human services, case management, or tenant support.
Professional verbal and written communication skills.
Professional competency in MS Word, Excel, Outlook and the internet.
Ability to develop and manage household budgets.
Ability to make unit visits (walk distances, climb stairs, etc.)
Ability to prioritize, make appropriate decisions and judgment calls
Experience working with homeless, formerly homeless, at-risk of homelessness, and low-income households.
Experience in needs assessment, service referrals, crisis intervention, conflict mediation, and de-escalation.
Knowledge and understanding of NYC tenancy rights.
Ability to work independently and as part of a team.
Ability to build and lead a team.
Strong organizational skills, attention to detail, ability to multi-task, and work in a fast-paced and demanding work environment.

Nice To Haves

Experience with Foothold AWARDS prioritized.
Behavioral management and motivational interviewing a plus.

Responsibilities

Conduct tenant intake and needs assessment to determine independent living strengths and weaknesses.
Develop independent living plans (ILPs) to ensure housing stability when relevant.
Provide case management to tenants in accordance with ILPs to track progress and milestone achievements.
Link tenants to community providers to address service needs such as health, mental health, substance use, benefits advocacy, food and nutrition, childcare and youth education support, legal advocacy and services.
Connect tenants to employment support services such as resume building, interviewing skills development, and job skills development.
Advocate on behalf of tenants for entitlements and benefits, employment opportunities, and community-based services.
Ensure proper and timely follow-up for incidents reporting to DHS and CHI.
Comply with funding contracts, partnership and service agreements, and all applicable city, state, and federal laws, rules and regulations.
Complete corrective action plans as directed by Program Director.
Attend training and obtain certifications per OTDA and DHS rules, including one-time and recurring trainings and certifications.
Counsel and assist tenants to pay rent timely.
Assist tenants in managing rent arrears payment agreements as needed.
Engage tenants in activities and workshops that promote self-sufficiency such as Workforce Development, financial literacy and money management, computer literacy, resume building, interviewing skills and job skills development.
Promote healthy and hygienic housekeeping habits through workshops and other activities.
Counsel tenants on good neighbor practices.
Coordinate with Property Management to ensure essential services, including heat, hot water, electric and plumbing, are operational.
Ensure proper and timely follow-up for incident reporting to CHI.
Ensures the timely and correct submission of all internal and external reports in the manner required by funding agencies and/or CHI (Census (both CHI and HV), Dashboards, Incident reports (IRC and OTDA), Corrective Action Plan (CAP) housing logs, client contact sheets, unit inspection sheets, progress notes, authorization forms, admission and discharge sheets, census reports, etc.
Perform other tasks as assigned by the Program Director.