Case Manager - PACT

Eliot Community Human ServicesLynn, MA
Onsite

About The Position

Eliot is seeking a strong, experienced Bachelor's Level Vocational Specialist to join our Program for Assertive Community Treatment (PACT) team. PACT is an evidence-based model that provides comprehensive treatment, rehabilitation, and support to adults with severe and persistent mental illness. The ideal candidate will have a bachelor's degree, preferably in rehabilitation counseling along with strong clinical, job development, job coaching and assessment skills assessment.

Requirements

  • Bachelor's degree in Rehabilitation or related field
  • Experience working with disabled adults in a vocational setting
  • Valid Massachusetts drivers license

Nice To Haves

  • preferably in rehabilitation counseling along with strong clinical, job development, job coaching and assessment skills assessment

Responsibilities

  • Act as a primary case manager to 7-15 consumers in accordance with Eliot’s policies and PACT standards
  • Provide individualized vocational support to assist consumers in identifying their strengths, barriers to work, establishing goals and ways to manage symptoms and work.
  • Take the lead role in providing vocational services to consumers on the team.
  • Develop sound and working relationships with local employers, career centers, employment advocates and DMH in order to assist consumers in finding employment.
  • Providing job coaching to individuals employed competitively in the community.
  • Accompany individuals to the workplace, observe their performance, and offer assistance and support as needed.
  • Interface with the client's supervisors to ensure that the individual is completing the designated tasks as assigned.
  • Utilize a team based approach to support and services, collaborating with colleagues and actively participating in daily meetings.
  • Participate in rotating on-call coverage and evening shifts to ensure 24/7 support for clients

Benefits

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service