Case Manager - PACT
About The Position
Eliot is a compassionate, mission-driven organization committed to resilience, empowerment, and lasting change, fostering an inclusive workplace that values all backgrounds and perspectives. They are seeking a strong, experienced Bachelor's Level Vocational Specialist to join their Program for Assertive Community Treatment (PACT) team. PACT is an evidence-based model that provides comprehensive treatment, rehabilitation, and support to adults with severe and persistent mental illness. The ideal candidate will possess a bachelor's degree, preferably in rehabilitation counseling, along with strong clinical, job development, job coaching, and assessment skills. Eliot is dedicated to supporting career growth, purpose, and community, actively working to remove barriers for individuals to reach their full potential and advance within the organization.
Requirements
- Requires a Bachelor's degree in Rehabilitation or related field
- Experience working with disabled adults in a vocational setting
- Valid Massachusetts drivers license
- Strong clinical, job development, job coaching and assessment skills
Nice To Haves
- Bachelor's degree, preferably in rehabilitation counseling
Responsibilities
- Act as a primary case manager to 7-15 consumers in accordance with Eliot’s policies and PACT standards
- Provide individualized vocational support to assist consumers in identifying their strengths, barriers to work, establishing goals and ways to manage symptoms and work
- Take the lead role in providing vocational services to consumers on the team
- Develop sound and working relationships with local employers, career centers, employment advocates and DMH in order to assist consumers in finding employment
- Providing job coaching to individuals employed competitively in the community
- Accompany individuals to the workplace, observe their performance, and offer assistance and support as needed
- Interface with the client's supervisors to ensure that the individual is completing the designated tasks as assigned
- Utilize a team based approach to support and services, collaborating with colleagues and actively participating in daily meetings
- Participate in rotating on-call coverage and evening shifts to ensure 24/7 support for clients
Benefits
- Generous Paid Time Off – Vacation, sick time, and paid holidays
- Comprehensive Benefits – Medical, dental, and vision plans
- Retirement Savings – 401(k) with employer match
- Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
- Financial Security – 100% company-paid life and accidental death insurance
- Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
