Case Manager ORR

Talent at Upbring•Corpus Christi, TX

13d

About The Position

At Upbring, our team is united by a shared mission: to break the cycle of child abuse and advance the wellbeing of children, families and communities, empowering them to thrive. As servant-leaders, we lead by example, working passionately to create a brighter future for those we serve . Every day, we strive to embody our core values: We are Warriors: Fierce, resilient, and courageous, we face challenges head-on with unwavering loyalty and passion. We are Servants: We dedicate ourselves to serving others, empowering those around us to thrive. We are Family: We work together as a supportive, caring community, creating a sense of belonging and strength. Joining Upbring means becoming part of a family of passionate individuals who are fearless in their pursuit of lasting change. Together, we are making a difference, one life at a time. What You'll Do The Office of Refugee Resettlement (ORR) Case Manager requires expertise in providing quality social services, individually and in groups, to clients and their families to accomplish program objectives and a gency goals. In accordance with a gency policies and procedures, licensing standards, Federal, State, Commission on Accreditation of Rehabilitation Facilities (CARF), and local regulatory agencies.

Requirements

Bachelor’s degree in Social Work , Counseling, Psychology, Social Services, or closely related field
One ( 1 ) year previous case management experience OR if a current Upbring employee, one ( 1 ) year previous child welfare experience
Bilingual (English and Spanish based on service area and service population)
Must be 21 years of age or older per licensing requirements
Strong working knowledge of motivational interviewing and a bility to establish rapport, trust, and boundaries with children, parents, and families
The ability to apply compassion and empathy, while dealing with stressful and difficult situations
The ability to work independently and collaboratively within a group
Excellent verbal and writing skills with the ability to write in a detailed and concise manner , writing free of grammatical errors to clearly communicate thoughts and provide instruction both verbally and written
Strong organizational and time management skills with the ability to manage a heavy caseload and meet deadlines
Proficient in Microsoft Word, Excel, and Outlook

Nice To Haves

Master’s degree in Social Work , Counseling, Psychology, Social Services, or closely related field
Experience working with child welfare , disadvantaged populations , or ORR experience
LMSW, LPC, LCSW, or LMFT

Responsibilities

Review complete family reunification packets for accuracy
Always comply with HIPPA
Complete Release Request, Case Review, and Discharge Notification Form ; submit to ORR along with copy of Family Reunification Packet
Ensure unaccompanied children are provided with Change of Address, Change of Venue form and provide instructions on how to complete and submit forms to the appropriate entities ; ensure unaccompanied children are provided with appropriate phone numbers for follow-up
Input and maintain accurate case file information in the ORR Portal
Work closely with lead case manager and co-lead case manager and other service providers to ensure unaccompanied children are receiving the quality of care and case management services needed and the program services are meeting its established goals and objectives
Assist with the safe and physical evacuation of unaccompanied children during an emergency or natural disaster, e.g., hurricane
Maintain contact with sponsor and family in home country regarding unaccompanied c hildren's progress and needs and complete weekly documentation on all cases
Collaboratively work with other stakeholders internal and external ( e.g. Department of Homeland Security, Immigration and Customs Enforcement, Legal Service Providers, Consulates, Child Advocates)