33-26 Case Manager - MCRT (Contract) (Internal) (33-26)
About The Position
The Case Manager is responsible for carrying out case management, psychosocial rehabilitation, crisis intervention and treatment for individuals living with mental illness. This team member has the clinical skills and experience necessary to assess, plan, develop, co-ordinate, and provide treatment by way of rehabilitative and supportive services in a multi-disciplinary environment. The Case Manager develops supports and opportunities for clients to increase or develop new skills needed to support success and satisfaction in their daily living, learning, working and social environments with the least amount of professional intervention required. Responsibilities extend beyond traditional office hours, encompassing telephone-based support, mobile outreach response, and in-person interactions. The clinician is also required to manage referrals efficiently and provide immediate and accessible information to consumers accessing our program. This role involves active participation in a 24/7 on-call service, ensuring continuous support for those in need. The Case Manager will work in partnership with the Mobile Crisis Response Team (MCRT) and with OPP.
Requirements
- Bachelor’s degree in a human service/health science discipline relevant to the position, or equivalency (e.g., Mental Health related diploma with relevant work experience PLUS registration with a regulated health professional college).
- One year of experience working with persons who have mental illness and/or developmental disability and/or substance use issues preferred.
- Experience in providing supportive counselling, case management, or crisis intervention.
- Demonstrated knowledge of clinical case management principles, techniques and their application to specific casework, in particular regarding crisis intervention, is preferred.
- Demonstrated knowledge of the operation of agency services and community programs/resources.
- Knowledge of mental illness and issues related to severe mental illnesses, including their impact upon social, living, learning and earning aspects.
- Ability to work autonomously and with a multidisciplinary team in a rural setting.
- A willingness to serve consumers within the communities of the Districts of Muskoka and Parry Sound.
- Experience with Microsoft Word, Outlook Calendaring and consumer information systems.
- A valid Ontario G or G2 driver’s license and a safe reliable means of transportation.
- A willingness to work shifts (including evenings, weekends and statutory holidays).
Nice To Haves
- Indigenous culture education and awareness is an asset.
- Bilingual in French is an asset.
Responsibilities
- Carrying out case management, psychosocial rehabilitation, crisis intervention and treatment for individuals living with mental illness.
- Assessing, planning, developing, co-ordinating, and providing treatment through rehabilitative and supportive services in a multi-disciplinary environment.
- Developing supports and opportunities for clients to increase or develop new skills for success and satisfaction in daily living, learning, working, and social environments.
- Providing telephone-based support, mobile outreach response, and in-person interactions.
- Managing referrals efficiently and providing immediate and accessible information to consumers.
- Participating in a 24/7 on-call service.
- Working in partnership with the Mobile Crisis Response Team (MCRT) and with OPP.
- Providing effective clinical assessment and service during day-to-day interactions with consumers, staff, and volunteers through consultation, modelling, and demonstration of effective service standards and agency philosophy.
- Assisting in decision making regarding consumer need and triage in a clinical team setting.
Benefits
- Enrollment in a Registered Retirement plan with HOOPP where contributions start on date of hire.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Mid Level
