Case Manager - MEB (OHARNG)

KSA Integration • Columbus, OH

21d • Onsite

About The Position

KSA Integration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides business and management solutions through two core portfolios: (1) Warrior Readiness, and (2) Warrior Care. We are a rapidly growing government contractor that has built a reputation for focused customer service, on-time performance, and continuous improvement. This position supports the OHARNG Medical Case Management Services as a Case Manager. KSA Integration LLC provides non-clinical medical case management support to sustain Individual Medical Readiness for approximately 9,549 Ohio Army National Guard Soldiers across six brigades, working in the Army systems of record (MEDPROS, MODS, eCase, MEDCHART, and the Health Readiness Record). The MEB Case Manager owns the Medical Evaluation Board and Integrated Disability Evaluation System (IDES) caseload. When a Soldier's condition may end or change their military career, this person compiles the packet, tracks every step, and makes sure nothing stalls. This is detail-heavy, Soldier-facing work where accuracy and follow-through directly affect a Soldier's benefits, career, and family. This Position is Contingent Upon Award.

Requirements

• Two or more years of case management, medical records, or military medical readiness experience.
• Experience with disability evaluation, MEB/IDES, profiles, or comparable medical-administrative processes.
• Proven accuracy managing document-heavy caseloads with hard deadlines.
• U.S. citizenship and ability to obtain and keep a Common Access Card (CAC), including a favorably adjudicated Tier 1 (or higher) background investigation.
• Ability to complete all required Government training within phase-in timelines, including JKO modules (DHA-US298 Medical Readiness Portal, DHA-US299 Administrative Portal, DHA-US001 HIPAA), AT Level 1, OPSEC Level 1, PII, CUI, iWATCH, TARP, MHS Genesis, and Combating Trafficking in Persons.
• Ability to handle Protected Health Information and PII correctly under HIPAA and the Privacy Act, every day and without exception.
• Strong attention to detail, accurate data entry, and clear written and spoken communication.
• Proficiency with Microsoft Office and the ability to learn Army medical readiness systems quickly.

Nice To Haves

• Direct MEB/IDES or PEBLO-support experience.
• Experience in eCase, MODS, MEDCHART, MEDPROS, or HRR.
• Prior military service or work with a National Guard population.

Responsibilities

• Compile required documentation for Soldiers entering the IDES/MEB process (PWS 5.1.8); build complete, accurate packets the first time.
• Track each MEB/IDES case through every stage; follow up with providers, units, and Soldiers to keep cases moving.
• Maintain MEB case data across eCase, MODS, MEDCHART, MEDPROS, and the HRR so all systems agree.
• Coordinate with unit Medical Readiness NCOs and the State Surgeon's Office on case status and required actions.
• Process Release of Information (ROI) requests tied to MEB cases, including the 30-day provider follow-up.
• Prepare case status reports for bi-monthly case reviews.
• Protect PHI and PII in every step of packet handling.

Benefits

• Medical, Dental, Vision (82% of employee's premium paid by company, 25% towards dependents)
• HSA / FSA Medical Plans
• PTO
• Flexible Work Environment and Encourage Work/Life Balance
• 401K with Company Match
• Observes all federal holidays
• Professional Development/Tuition Reimbursement Program
• Annual Career Development Process

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed