Case Manager III

Salvation Army Careers•North Las Vegas, NV

1d•Onsite

About The Position

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. This position is FT - Non Exempt and is subject to grant funding; however, if the funding ends the position may be eliminated. It is essential that confidentiality and privacy be observed.

Requirements

Bachelor’s degree in social work, psychology, public health, or related field required.
Minimum 4 years of progressively responsible case management experience.
Demonstrated knowledge of veteran health care systems and housing-first models.
Experience mentoring staff and coordinating complex client care.
Strong oral and written communication skills.
Proficiency in Microsoft Office Software (Word, Excel, etc.).
Ability to communicate and work effectively with a diverse group of residents, staff, and community partners.
Must have a valid driver's license, a clean driving record, and own a registered and insured vehicle for client visits.
Must pass a criminal background check.

Nice To Haves

Relevant experience in senior case management or veteran services may substitute for formal education.
Veteran Status Preferred.

Responsibilities

Manage 30+ clients with complex needs, including disabilities, long-term homelessness, or institutional histories
Coordinate with hospitals, detox units, and behavioral health providers
Lead SSVF’s shallow subsidy and healthcare navigation efforts
Train and support junior case management staff
Conduct outreach in rural and extreme high-risk areas (e.g., Wetlands Park, Laughlin, Logandale)
Provide direct case management services to homeless and at-risk veterans and their families.
Screen veterans’ eligibility for the program and facilitate the intake process.
Coordinate care with VA personnel and others on behalf of participants for eligibility documentation, mental and physical health services.
Learn and maintain knowledge of community employment agencies and procedures, along with modifications to those procedures.
Assist veterans in identifying education and training goals and developing plans to meet those goals.
Assist veterans in identifying mainstream needs and facilitate the process with appropriate service providers to meet those needs.
Assist veterans and their families to alleviate employment barriers.
Maintain, record, and report the progression of veterans and their families through program participation.
Perform interventions and crisis-oriented counseling.
Conduct outreach activities, including visits to facilities such as shelters, treatment programs, soup kitchens and other locations where homeless and at-risk families may congregate.
Conduct home visits to provide case management services.
Maintain client databases and referrals for services and generate reports.
Complete accurate and timely data entry into the HMIS system.
Always maintain participant confidentiality.
Attend all scheduled team meetings and training sessions.
Other duties and special projects as assigned.
Serve as lead navigator in drug-impacted zones or encampments with high health risk.
Re-engage clients who repeatedly exit housing or services.
Collaborate with all community partners on health, housing, and justice-involved veteran reintegration.