Case Manager III-ADS

Catholic Charities of the Archdiocese of St Paul and Minneapolis•Minneapolis, MN

6d•$53,000 - $58,000•Hybrid

About The Position

Catholic Charities is seeking a passionate and detail-oriented human services professional to serve as a Case Manager III in their Aging and Disability Services. This role is crucial in ensuring older adults and individuals with disabilities can live and thrive in the home of their choosing. The Case Manager III will work directly with assigned clients to develop and manage service plans, conduct assessments, connect clients with community resources, and advocate for their needs. The position requires strong problem-solving skills, cultural awareness, and proficiency with various technologies. The mission of Catholic Charities is to serve those most in need and advocate for justice, and this role directly contributes to that mission by improving the quality of life for vulnerable populations.

Requirements

Bachelor’s or master’s degree in social work, Psychology, Sociology, Human Services, or related field preferred.
Or a bachelor’s degree with a major in any field and at least one (1) year of experience as a social worker/case manager/care coordinator in a public or private social services agency.
Pass DHS background check and meet their requirements for the provision of case management by meeting the social work standards under the MN Merit System.
Additional training, education, or licensure may be required per program need.
Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
Must have a valid driver’s license and proof of current insurance coverage if transporting clients.
Proficient with telephone etiquette as well as many types of technology: smart phones/apps, laptops, communication tools: Zoom/Teams, electronic health record systems
Skilled in problem solving and can navigate complex problems and resources

Nice To Haves

Culturally aware and supports diversity, equity and inclusion
Experience working with people of culturally diverse backgrounds and languages
Self-motivated and able to work in a fast-paced, team-oriented organization
Dedicated to social justice, and providing high-quality person-centered services
Committed to good self-care, healthy boundaries, work/life integration priorities

Responsibilities

Provides initial and annual assessments, education, and case management services to a complex, often long-term group of assigned clients, which includes in-home visits.
Prepares, evaluates, and maintains a service plan to meet the needs of the client including both Catholic Charities programs and other available community resources.
Supports and advocates on behalf of client in the procurement of services and benefits entitlement, assisting with required paperwork as necessary.
Consults, cooperates, and educates community systems to facilitate linkage, referral, crisis management and follow up, focusing on attaining goals.
Maintains complete case documentation and records, as required by Catholic Charities, the funders, or licensure/regulatory bodies.
Coordinates with the supervisor on all aspects of client care and seeks appropriate guidance and feedback from other team members.
Utilizes behavior management, trauma-informed, person-centered, and solution-focused techniques to facilitate personal growth and minimize crisis.
May facilitate group or individual meetings to provide education, teach critical skills, and/or provide support for program participants.
Mentors other Case Managers within program.
May transport clients dependent on program guidelines and needs.
Other duties as assigned.