Case Manager III - Full Time; 1252-221-N

Catholic Charities Brooklyn and Queens•Queens, NY

8d•Hybrid

About The Position

The Case Manager III provides comprehensive services to homebound elderly clients in the community through support services to maintain the client at home with a safe care plan. This role involves providing a comprehensive in-home assessment and reassessment of the older person’s current functional and cognitive capacities and limitations, unmet needs, and eligibility requirements for benefits and entitlements. The Case Manager III will develop and implement a care plan with the senior and his/her family when needed to address the client’s unmet needs and assist them in continuing to live safely in their own homes. This position also includes providing crisis intervention services for situations such as medical emergencies, utility shut-offs, bedbug infestations, and disaster response, as well as performing emergency coverage for Home Delivered Meal clients when the client fails to answer the door. Additionally, the role involves performing intake activities, completing comprehensive DFTA assessment forms on time, and maintaining up-to-date case notes, waiting lists, and monthly statistics and reports.

Requirements

Bachelor’s Degree in Human related services from an accredited college or university.
Proficient in computer software applications, Excel, and Microsoft Office.
Able to travel to client’s homes, meetings, conferences, and other locations for training.
Ability to lift to 10lbs.

Nice To Haves

Knowledge of entitlement for older adults preferred.
Bilingual preferred.

Responsibilities

Provide comprehensive services to homebound elderly clients in the community through support services to maintain the client at home with a safe care plan.
Provide a comprehensive in-home assessment and reassessment of the older person’s current functional and cognitive capacities and limitations, unmet needs, and eligibility requirements for benefits and entitlements.
Develop and implement a care plan with the senior and his/her family when needed to address the client’s unmet needs and assist them in continuing to live safely in their own homes.
Provide crisis intervention services when needed for situations such as medical emergencies, utility shut-offs, bedbug infestations, and disaster response.
Provide emergency coverage for Home Delivered Meal clients when the client fails to answer the door when needed.
Perform intake activities, which include assessing eligibility, preliminary evaluation of the presenting problem, initiating services as needed, and providing information and referral services.
Complete a comprehensive DFTA assessment form for each client on time and according to funding source regulations.
Maintain up-to-date case notes, waiting lists for clients on caseload, and the timely submission of monthly statistics and reports as required by the agency and the funding source.