Case Manager I
About The Position
The Case Manager works as a team member with several social service professional and paraprofessional staff ensuring the delivery of quality care in accordance to the rules and regulations established as well as adhering to the mission of St. Joseph Center. The Case Manager’s key areas of responsibility include: Develop and maintain strong ties to the community, law enforcement, and other homeless service providers. Link clients to appropriate bridge/interim housing programs and assist them in completing required paperwork in order to enroll them in permanent housing-related programs.
Requirements
- Must be highly motivated and a self-starter.
- Must have the ability to communicate with and relate to a diverse group of people including clients, community, and other staff.
- Must have excellent organizational skills and the capability to work in a fast-paced environment.
- Must have strong knowledge of homeless services and resources.
- Must have demonstrated knowledge and experience with Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Housing First.
- 2+ years of experience providing services to highly vulnerable populations.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to use widely supported internet browsers.
- Access to reliable transportation.
Nice To Haves
- A bilingual background is a plus.
Responsibilities
- Provide case management and supportive services to meet the needs of each individual.
- Build trust and rapport with individuals experiencing homelessness.
- Assess homeless individuals utilizing the Vulnerability Index (VI) SPDAT.
- Link clients to physical health, mental health, and other supportive services.
- Assist clients to enroll in mainstream benefits and obtain identification (i.e. California Driver’s License, Social Security Card).
- Keep highly organized files for each client and enter appropriate data into the region’s Homeless Management Information System (HMIS).
- Provide bus tokens, bus passes, taxi vouchers, and/or direct transportation as needed.
- Participate in case conferencing meetings and other community meetings.
- Coordinate with other outreach teams in joint outreach efforts.
Benefits
- St. Joseph Center is an equal opportunity and affirmative action employer.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
101-250 employees
