Case Manager I

Tarzana Treatment Centers, Inc•Los Angeles, CA

1d•$28 - $31•Onsite

About The Position

Provides case management services to patients assigned to individual caseload. Intensive Case Manager roles often involve working with unhoused individuals with mental health challenges, substance use disorders, or complex trauma. The core of the job is establishing a trusting relationship with the individual, often through a person-centered, motivational interviewing approach. The case manager conducts initial assessments, identifies individual needs, and links them to appropriate services, including mental health care, medical care, substance abuse treatment, legal aid, and benefits enrollment. A significant part of the role involves assisting with housing applications, securing rental assistance, and providing ongoing support to help individuals maintain their housing.

Requirements

1 year of experience in Case Management Services or working with at-risk populations, preferred.
Experience working with the unhoused population or those at risk of becoming unhoused
Bilingual English/Spanish preferred
Valid California driver’s license and insurance
High school diploma or equivalent

Responsibilities

Conducts self in a professional manner in areas of dress, language, attitude and behavior.
Exhibits full knowledge and support of the philosophy and objectives of the Agency.
Fully understands and maintains policies regarding professional ethics.
Inform patients about other services offered by Tarzana Treatment Centers, Inc. (TTC)
Attends in-services trainings and educational workshops.
Attends all required staff meetings.
Cooperates and communicates fully with other staff members regarding patient behavior, progress activities.
As appropriate works closely with other multi-disciplinary team members to develop a comprehensive Individualized Treatment Plan on assigned patients and to ensure that all identified problems are addressed.
Assist with employment/vocational referrals, provide vocational counseling re resume preparation, job interviewing etc.
Provides outreach and follow up services to patients in and out of treatment, to check progress, offer additional services, help reengage in treatment, make needed referrals.
Facilitates discharge-planning efforts, commencing at time of admission on all assigned patients, including areas of housing, employment, medical psychiatric, financial, aftercare, etc.
Makes direct contact within agency and with outside entities as appropriate, in order to assist patients in resolution of legal, financial, housing, medical, psychiatric and discharge planning issues
Provides regular, comprehensive progress note charting inpatient’s Medical Record which document contacts, progress towards identified goals, program participation, referrals, discharge planning and other case management activities.
Performs other duties as assigned