Case Manager, Housing (Site Based)
About The Position
Avivo's Ending Homelessness Division provides comprehensive services to individuals experiencing homelessness. Our programs connect people with shelter, housing, and long-term support using harm reduction, Housing First, and trauma-informed approaches. Avivo Village, one of our key programs, offers culturally responsive, low-barrier shelter and care to help residents achieve permanent housing stability. As a Site-Based Case Manager, you will support single adults with histories of chronic homelessness, many of whom live with substance use disorders. You will work closely with residents in our site-based program, Avivo Village. This role involves assertive engagement, harm reduction, and person-centered care to support residents in achieving housing stability and long-term goals.
Requirements
- High School Diploma or GED required
- One or more years of experience working with individuals experiencing homelessness.
- Understanding of Housing First, Harm Reduction, and Trauma-Informed Care.
- Strong communication, documentation, and advocacy skills.
- Comfort working in unpredictable environments with a flexible, strengths-based mindset.
- Valid driver's license, insurance, clean driving record, and reliable transportation.
Nice To Haves
- Associate degree or higher preferred.
- Lived experience is valued and considered toward experience requirements.
Responsibilities
- Build trusting relationships with clients through regular in-person engagement and creative outreach.
- Maintain a caseload and meet monthly with all clients; complete creative contact attempts.
- Conduct assessments and develop housing goal plans every six months.
- Support clients in maintaining housing, addressing landlord issues, and resolving crises.
- Provide eviction prevention and re-housing support, advocating for long-term stability.
- Complete timely and accurate documentation in required systems (HMIS, Credible, etc.).
- Collaborate with your team, assist with onboarding new staff, and attend required meetings.
- Participate in Avivo’s Undoing Racism and cultural responsiveness initiatives.
Benefits
- 32-hour work week
- Medical Health plan
- Health Savings Account (HSA)
- Nice Healthcare: offers chat, video visits and in-home primary care visits
- Dental plan
- Dependent Care Flexible Spending Account (FSA)
- Basic Life/AD&D & Voluntary Life/AD&D
- Long term disability
- Option to purchase critical illness, accident insurance and short-term disability
- 401(k) Plan
- 10 Paid holidays & generous PTO
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
