Case Manager (Forensics) - Outpatient Mental Health
About The Position
Responsible for the full client care cycle including: assessing, planning, implementing, monitoring, and evaluating actions required to meet the clients’ health and human services needs. Maintains caseloads and utilization, by maintaining regular contact with clients in community and office, to monitor and assess progress. Meets with clients: individually or in group to assess needs; collaborates with clients, families, other service providers. Documents all clinical activities. Documentation will meet specific program, funder and credentialing entity criteria. All documentation will be completed in a timely manner in order to meet program timelines. Contact will be made at a minimum of every 90 days. Documentation will support attempts to engage, re-engage with clients on case load. Delivers on-going services clients which may include but is not limited to: crisis intervention, advocacy, medication monitoring, transportation assistance, financial budgeting assistance, ADL assistance and referral and linkage to community resources as needed. Assist clients in more effectively functioning within or preparing for re-integration into the community. May provide supportive counseling to clients when needed. Provide sign-off for Spend Down paperwork. Follows CPST departmental protocols. Performs problem solving and conflict management. Develops and/or implements individualized client treatment or service plans and ensures compliance with applicable standards and agency policies. Ensures collaboration on all appropriate paperwork, that meets CARF requirements. Participates in treatment team and treatment POD meetings, and makes recommendations for client status changes. Completes all client Outcome paperwork in a timely manner. Operates personal computer to enter, edit and/or retrieve data and to produce reports and correspondence. Provides staff trainings when appropriate. Other duties as assigned.
Requirements
- Ability to learn case management principles, healthcare management and reimbursement requirements.
- Excellent organizational and time management skills.
- Effective verbal and written communication skills.
- Ability to relate to and interact with a wide variety of people.
- Advanced level problem solving skills and ability to multi-task while prioritizing.
- Ability to utilize technology including electronic service documentation system.
- Basic computer skills with ability to navigate Microsoft applications including Word, Outlook, Excel, Teams, and PowerPoint.
- Bachelor’s Degree in Behavioral Science or related field, or equivalent work experience as allowed/required by regulatory bodies.
- Valid driver license and auto insurance.
Responsibilities
- Maintain caseloads and utilization by maintaining regular contact with clients in community and office, to monitor and assess progress.
- Meet with clients individually or in group to assess needs; collaborate with clients, families, other service providers.
- Document all clinical activities, meeting specific program, funder, and credentialing entity criteria in a timely manner.
- Make contact with clients at a minimum of every 90 days.
- Support attempts to engage and re-engage with clients on caseload through documentation.
- Deliver ongoing services including crisis intervention, advocacy, medication monitoring, transportation assistance, financial budgeting assistance, ADL assistance, and referral/linkage to community resources.
- Assist clients in more effectively functioning within or preparing for re-integration into the community.
- Provide supportive counseling to clients when needed.
- Provide sign-off for Spend Down paperwork.
- Follow CPST departmental protocols.
- Perform problem solving and conflict management.
- Develop and/or implement individualized client treatment or service plans and ensure compliance with applicable standards and agency policies.
- Ensure collaboration on all appropriate paperwork that meets CARF requirements.
- Participate in treatment team and treatment POD meetings, and make recommendations for client status changes.
- Complete all client Outcome paperwork in a timely manner.
- Operate personal computer to enter, edit, and/or retrieve data and to produce reports and correspondence.
- Provide staff trainings when appropriate.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
