Case Manager - Employment Services
About The Position
The YMCA of the National Capital Region is seeking a Case Manager to join their Employment Services team. This role focuses on providing Employment Consulting services to unemployed individuals, with a particular emphasis on serving Ontario Works clients and those facing significant barriers to employment. The Case Manager will report to the Program Manager and be responsible for planning and delivering services, matching job seekers with employment opportunities, recruiting employers, and facilitating applications for government-funded training programs. The position also involves monitoring job placement subsidies, processing payments for employers, and contributing to the achievement of strategic outcomes and targets.
Requirements
- Post-secondary education or equivalent in Employment Counselling, Social Service Work, Social Work, or a related field
- Fluent in English, oral and written
- Experience in employment counselling and job development/matching
- Experience with case management and data entry
- Intermediate computer skills (use of databases, Microsoft Suite)
- High level of interpersonal oral and written communication skills
- Superior problem solving and creative skills
- Ability to work with adult and youth clients with diverse backgrounds and skill levels
- Ability to work with community partners and build and maintain relationships
- Valid permit to work in Canada
- A Police Record check, not more than 6 months old is required.
- Annually, staff must complete the mandatory training for the protection of Children & Youth and submit the certificate of completion.
Nice To Haves
- Other languages are an asset
- Related experience might include: Recruitment, Training, HR Certification, Common Assessment Training, Life Skills Certification, Teaching and Training Adults Certification, Drug and Alcohol Counselling
Responsibilities
- Conducting full needs assessments of clients.
- Providing employment consultation to clients and maintaining and developing action plans for job searches.
- Assessing and assisting clients in achieving their employment goals through identifying and following up on action plans.
- Preparing clients for employment through the facilitation of life skills, job search, pre-employment and job maintenance workshops.
- Advocating on behalf of clients to community employers, services and programs that will move them closer to their employment goals.
- Consulting with team members and community partners to find employment opportunities and monitor progress in the work environment.
- Providing one year of job retention support to employed participants.
- Preparing all statistical and required reports and appropriate file documentation across multiple data bases.
Benefits
- Free YMCA gym membership
- Discounted Y program fees (including health & fitness programs, child care, and camps)
- Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services
- Health and Dental Insurance
- Long-term Disability and Life Insurance
- Access to our Canadian YMCA Retirement Fund pension plan
- Up to 25 vacation days per year including two float days, and one birthday vacation
- Maternity leave benefits for up to 18 months
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
