Case Manager, Disability Management

Homewood Health Centre•, ON

About The Position

As a Case Manager, you will be an integral part of a collaborative, inter-disciplinary team focused on delivering seamless services and programs to our clients and customers. Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference! As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions. Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives. This job posting is for an existing vacant position within the organization.

Requirements

2-3 years’ experience in disability management, insurance or health related field with STD, LTD
Bachelor’s Degree in Psychology, Social Work, Kinesiology or other related health discipline
Knowledge of Disability Management principles, practices and processes
Knowledge and experience of the case management process
Familiarity with medical terminology
Ability to adhere to established policies, processes and guidelines
Ability to work independently as well as to contribute actively to team objectives
Analytical skills with strong attention to detail
Strong verbal and written communication and conflict resolution skills to interact with employees, employers, team members and treatment providers in a caring, approachable, yet objective manner
Exceptional customer service delivery skills
Strong organizational and time management skills
Ability to proficiently use Microsoft Office (Word, Excel, PowerPoint), Custom applications, internet and Outlook

Nice To Haves

Disability Management Certificate/Diploma is preferred
WCB experience would be an asset

Responsibilities

Adjudication and case management of short-term and long-term disability absences
Facilitate the recovery and return to work of employees on medical leave from worker’s compensation, short-term and long-term disability claims
Perform functionally focused telephone interviews with employees to identify and assess the factors that affect their ability to work
Regularly document the case files and communicate with team members in order to ensure a strong partnership
Liaise with the employee, third parties (including insurers), the employer and various health care professionals in an effort to progress the recovery and facilitate a timely return to work
Develop, facilitate, implement, monitor and modify as required, return to work plans
Coordinate referrals to appropriate health resources